Front Desk & Admin Specialist — Probation Service

Brook Street; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency is seeking a Receptionist/Administrator to support the Probation Service in Birmingham. This role requires strong administrative skills, excellent communication, and the ability to handle sensitive information professionally. Responsibilities include managing databases, handling communications, and providing reception support. The ideal candidate will be calm under pressure and flexible with hours. This position offers a rate of £12.21 per hour and follows a Monday to Friday schedule. Commitment to equality and confidentiality is essential.

Qualifications

• Strong admin and IT skills, especially in MS Office.
• Excellent communication and organizational skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Maintain and update databases and case files.
• Handle communications via phone, email, and in-person.
• Provide reception cover and support meetings.

Skills

Strong admin and IT skills (MS Office)

Great communication and organisation

Ability to handle sensitive information professionally

Calm under pressure and confident dealing with the public

Flexible, with a willingness to support occasional evening shifts

Job description

A staffing agency is seeking a Receptionist/Administrator to support the Probation Service in Birmingham. This role requires strong administrative skills, excellent communication, and the ability to handle sensitive information professionally. Responsibilities include managing databases, handling communications, and providing reception support. The ideal candidate will be calm under pressure and flexible with hours. This position offers a rate of £12.21 per hour and follows a Monday to Friday schedule. Commitment to equality and confidentiality is essential.