Front Desk & Admin Specialist — Probation

Ministry of Justice; North End; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Hybrid working

Job summary

The Ministry of Justice, within the Probation Service Directorate at HMPPS, is seeking an administrative receptionist to be the first point of contact for visitors, staff and callers. You will handle logging arrivals, issue passes, and provide a range of office-based tasks in line with service policies and procedures.

The role requires flexible working, with core hours including evenings or weekends as needed.

Qualifications

• Proven proficiency in ICT and MS Office applications.
• Excellent verbal and written communication skills.
• Experience in an administrative or reception role is desirable.

Responsibilities

• First point of contact for Probation Service visitors and staff, logging arrivals and issuing passes.
• Handle mail, PPE, stationery, meeting room bookings and event registration.
• Support health and safety and security tasks, including fire alarm/panic alarm tests and CCTV monitoring.
• Provide confidential administrative support to operational teams including filing, data input, and document production.

Skills

ICT skills

Microsoft Office

Verbal/written communication

Education

GCSE Maths & English or equivalent

Tools

Email/telephony systems

Job description

The Ministry of Justice, within the Probation Service Directorate at HMPPS, is seeking an administrative receptionist to be the first point of contact for visitors, staff and callers. You will handle logging arrivals, issue passes, and provide a range of office-based tasks in line with service policies and procedures.

The role requires flexible working, with core hours including evenings or weekends as needed.