Front Desk & Admin Lead, Probation Services

Ministry of Justice; Winchester; On-site; GBP 21,000 - 26,000; Full time

Job summary

Ministry of Justice in Winchester seeks an administrative professional to support the Probation Service Directorate. The role involves reception duties and a range of office-based activities, aiding multiple teams and ensuring smooth day-to-day operations.

You will be the first point of contact for visitors and callers, manage mail, room bookings, petty cash, and confidential file handling, with training provided for cover during absences.

Qualifications

• Proven proficiency in ICT across Microsoft Office applications.
• Excellent verbal and written communication skills.
• Experience in customer relations and working under high pressure environments.

Responsibilities

• Be first point of contact for Probation Service visitors and callers.
• Log arrivals, issue passes and manage reception duties.
• Handle mail, room bookings, petty cash and building logistics.
• Contribute to safeguarding, health & safety tasks and security duties.

Skills

Reception duties

ICT proficiency

Communication skills

Office administration

Education

GCSE A-C including Maths and English

Job description

Ministry of Justice in Winchester seeks an administrative professional to support the Probation Service Directorate. The role involves reception duties and a range of office-based activities, aiding multiple teams and ensuring smooth day-to-day operations.

You will be the first point of contact for visitors and callers, manage mail, room bookings, petty cash, and confidential file handling, with training provided for cover during absences.