Freight Operations Manager

BIOHY; Ipswich; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading logistics company in Ipswich is seeking an experienced Freight Operations Manager to oversee their Ocean Freight team. The successful candidate will be responsible for managing key accounts and a team of 10 operational staff, ensuring compliance with international regulations, and driving process improvements. A strong background in freight forwarding and key account management is essential. Competitive salary up to £55,000 with excellent benefits.

Benefits

24 days annual leave plus 8 bank holidays

Perk Box Discount Platform

Cycle to work scheme

Employee assistance program

Extensive learning opportunities

Monthly Pay Day Treat Day

Qualifications

• Experience working for a UK Freight Forwarder.
• Proven experience in managing relationships with ocean carriers.
• In-depth knowledge of customs and INCO terms.

Responsibilities

• Oversee a team of 10 operational staff.
• Manage and coordinate all aspects of key accounts.
• Ensure compliance with international regulations and documentation.

Skills

Key account management

Team management

Freight forwarding operations

Negotiation skills

Knowledge of international trade regulations

Job description

Position: Freight Operations Manager

Location: Ipswich

Salary: up to £55,000

We are recruiting for one of the UK’s leading logistics and freight companies that operate worldwide and offer a full range of services in the UK, across Europe and internationally across all trade routes.

We are seeking a skilled Import & Export Freight Operations Manager to join our client’s Ocean Freight team. The ideal candidate will be responsible for overseeing the operations team, including account management of a key account and providing elements of sales for the branch. You must have a strong background in freight forwarding operations, experience dealing with LCL & FCL ocean freight imports and exports, and proven experience managing a team.

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Your key responsibilities as a Freight Operations Manager

Overseeing a team of 10 operational staff

Manage and coordinate all aspects of key accounts

Serve as the primary contact for key accounts

Ensure Compliance with international regulations and documentation

Identify ways to expand business, by upselling, cross-selling and introducing new services and provide an element of sales leads

Carrier Management – negotiate freight rates, quotes and pricing solutions for customers

Liaise with overseas agents, shipping lines and various carriers

Implement KPI’s and performance metrics

Driver Process Improvements To Streamline OperationsRequirements

Key account management experience ESSENTIAL

You must have experience working for a UK Freight Forwarder

Experience managing a team of people

It is essential that you can quote and negotiate with overseas agents

The ability to put together consols based on various LCL bookings

In-depth knowledge of international trade regulations, customs and INCO terms

Proven experience in managing relationships with ocean carriers

Extensive knowledge of ocean import processes with strong LCL & FCL

Experience With CDS SystemBenefits

Salary dependent on experience – paying up to £55,000

24 days annual leave plus 8 bank holidays

Perk Box Discount Platform

Full training and support

Cycle to work scheme

Employee assistance program

Extensive learning opportunities

Employee Engagement Forum

Reward and Recognition programme

Monthly Pay Day Treat DayWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy

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