Food Technical Support

Alliance Personnel; Tyseley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a dedicated Technical Support professional in Tyseley, England. This full-time role involves creating and maintaining technical documentation and compliance with standards like HACCP. The ideal candidate will handle customer complaints and conduct internal audits. A minimum of HACCP level 2 certification is required, alongside knowledge of BRC audit procedures. This position offers a structured working hours, Monday to Friday.

Qualifications

• Understanding of BRC audit procedures is preferable.
• Must have minimum of HACCP level 2 or equivalent.
• Internal Auditing experience is preferable.

Responsibilities

• Create and maintain all finished product specifications.
• Maintain and check all raw material specifications.
• Complete and maintain customer specific technical specifications.
• Maintain and check new product labels.
• Ensure HACCP documentation is correctly completed and filed.
• Responsible for customer complaint handling.
• Responsible for Internal Auditing.
• Member of the HACCP team.
• Conduct regular traceability tests.

Skills

Understanding of BRC audit procedures

HACCP level 2 or equivalent

Internal Auditing experience

Job description

We are seeking a dedicated and knowledgeable Technical Support professional to join our team. The successful candidate will support the creation, maintenance, and accuracy of all technical documentation and specifications. The role will assist with compliance activities including HACCP, internal auditing, traceability, and customer complaints, helping to ensure product safety, quality, and regulatory standards are consistently met.

Duties

• To create and maintain all finished product specifications
• To maintain and check all raw material specifications
• To complete and maintain customer specific technical specifications
• To maintain and check new product labels
• To ensure HACCP documentation is correctly completed and filed.
• To be responsible for customer complaint handling.
• To be responsible for Internal Auditing.
• To be a member of the HACCP team.
• To conduct regular traceability tests

Skills

• An understanding of BRC audit procedures is preferable.
• Must have minimum of HACCP level 2 or equivalent
• Internal Auditing experience is preferable

Hour of work: 8:30 - 5:00 Monday to Friday

Job Types: Full-time, Temp to perm