Food & Beverage Team Member

Slaley Hall - Events Operations; Hexham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel and events venue in England is looking for enthusiastic team members to provide excellent guest service in food and beverage areas. This flexible role is ideal for anyone wanting to work around school or other commitments. Candidates should have strong customer service skills and a passion for delivering exceptional experiences. Join a dedicated team at a prestigious 4-star resort set within a scenic landscape, featuring extensive leisure facilities and dining options.

Benefits

Free health club membership

Discounts across golf services

Training and professional qualifications support

Employee Assistance Program

Free parking

Various learning and development opportunities

Qualifications

• Strong customer service skills to ensure guest satisfaction.
• Ability to manage time effectively in a busy environment.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Stationed in various food & beverage areas to ensure brand standards.
• Keep up-to-date with pricing and promotions.
• Provide advice to guests and maximize sales.

Skills

Customer service skills

Time management

Ability to work under pressure

Passion for guest service

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.