Food & Beverage Supervisor

FOREST HOLIDAYS LIMITED; Breckland District; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading outdoor hospitality company in Norfolk seeks a Food & Beverage Supervisor to lead a dynamic team and ensure exceptional guest experiences. This role involves motivating staff, conducting safety checks, and training team members. You will enjoy a competitive hourly wage and benefits like generous holidays and performance bonuses. If you thrive in a vibrant environment and have a passion for customer service, this is the opportunity for you.

Benefits

Generous holiday allowance

Performance-based bonuses

Subsidised meals

Pension scheme

One paid day to volunteer

Qualifications

• A positive attitude, strong work ethic, and proactive approach.
• Commitment to maintaining high standards.
• Confidence working across retail, café and table service settings.
• A love of the outdoors and willingness to support the team wherever needed.

Responsibilities

• Leading and motivating the Food & Beverage team to deliver outstanding service.
• Ensuring guests receive a warm welcome and exceptional experience.
• Training and developing the team to meet brand standards.
• Conducting health & safety and food hygiene checks.

Skills

Experience in a fast‑paced F&B or retail environment

Previous team leadership experience

Excellent communication and teamwork skills

Strong people skills

Job description

Join us where the River Thet winds through tranquil woodland at Thorpe Forest. Location: Thorpe Forest (Norfolk). Salary £12.51 per hour. Working Hours: Full-time, 40 hours per week. Days of work: 2 week rolling rota – Subject to change for business needs. Working every other weekend.

About the Food & Beverage Supervisor role

You’ll support the Food & Beverage Manager in ensuring smooth, efficient, and friendly service at the Forest Retreat, the heart of our location. With morning shifts starting no earlier than 8am and evenings finishing by 9pm, this role offers a refreshing work-life balance rarely found in hospitality.

Key responsibilities

• Leading and motivating the Food & Beverage team to deliver outstanding service
• Ensuring guests receive a warm welcome and exceptional experience throughout their stay
• Training and developing the team to meet brand standards
• Managing stock levels and ensuring all areas are well-presented and prepared
• Conducting health & safety and food hygiene checks
• Monitoring service quality and maintaining high standards
• Managing team workload to provide efficient, friendly service
• Reporting maintenance or safety concerns promptly
• Upholding company policies, food safety regulations and H&S standards

What are we looking for?

• Experience in a fast‑paced F&B or retail environment
• Previous team leadership experience
• A positive attitude, strong work ethic, and proactive approach
• Excellent communication and teamwork skills
• Commitment to maintaining high standards
• Confidence working across retail, café and table service settings
• Strong people skills to build great relationships with guests and colleagues
• A love of the outdoors and willingness to support the team wherever needed

Who are Forest Holidays?

We’re a Certified B Corp. Our business has been recognised as a force for good. We manage the land for conservation and create spaces in nature for people to stay. Our tucked‑away cabin locations are always thoughtfully placed – places to discover the wonders of nature and realise the part we all play in protecting it.

Why Join Us?

• Generous holiday allowance – Take the time you need to recharge
• Performance‑based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
• Social events and awards evenings – Celebrate success with your team
• Pension scheme – Secure your future with our company pension
• One full paid day to volunteer – Give back to a cause you care about
• Subsidised meals – Discounted food when working on location
• Wellbeing events & activities – Focus on your mental and physical wellness
• Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
• Hundreds of discounts – Save on top brands across the UK

Click ‘Apply’ now to start your journey with us at Thorpe Forest (Norfolk). Don’t miss out on this fantastic opportunity!