Food & Beverage Services Assistant

Manufacturing Technology Centre; Coventry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering service provider in Coventry is seeking a Food and Beverage Assistant to support the preparation, presentation, and service of food and beverages. The role involves assisting with customer service, maintaining cleanliness, and managing food safety protocols. Ideal candidates should possess strong customer service skills and an understanding of food safety standards.

Qualifications

• Experience in food service or catering is preferred.
• Understanding of hygiene and food safety standards.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist with the preparation and serving of food and drinks.
• Ensure good customer service and quick service delivery.
• Maintain cleanliness and hygiene of work areas.

Skills

Customer service skills

Food safety knowledge

Effective communication

Tools

EPoS systems

Job description

Overview

To assist the F&B Services Manager and Assistant F&B Services Manager with the preparation, presentation and service of food and beverages within Catering and Events operations with particular attention to MTC and AMTC restaurant service counter’s in line with Service Level Agreements:

Responsibilities

• Assist with the preparation and serving of breakfast, lunch, drinks and impulse purchases for MTC colleagues, apprentices, members and visitors
• To serve customers in a quick and polite manner whilst ensuring good customer service at all times
• To account for all purchases and payments using EPoS systems
• Assist with effective stock management, portion control and forecasting to keep wastage to a minimum
• Support the implementation and maintenance of MTC’s Food Safety Management System (HACCP) including administration of food temperatures, cleaning schedules, delivery temperatures and stock takes
• Work collaboratively with all MTC Catering and Events colleagues especially with the set up for large events
• To ensure all work areas, surfaces and equipment are clean and maintained at all times
• Maintain the upkeep and cleanliness of FoH areas including tables
• Advise and support the Head Chef with food service operational issues
• Assist with Event catering preparation when required
• Perform commercial and hand dishwashing when required