Food & Beverage Assistant

Malmaison Hotels; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group is seeking a Food & Beverage Assistant to enhance guest experiences. This role involves assisting in the events' operations and maintaining high service standards. Ideal candidates are passionate about food and beverage, possess excellent communication skills, and are eager to work in a dynamic team environment. This position offers competitive pay and multiple employee benefits including discounted stays and health plans.

Benefits

Heavily discounted staff room rates

35% off dining bills

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes up to £1500

Complimentary stays on milestones

Employee Assistance Programme

Qualifications

• Must have a passion for hospitality and delivering excellent service.
• Knowledge of food, wine, and beverage is an advantage.

Responsibilities

• Assist in smooth running of events and communicate with Kitchen.
• Ensure smooth experiences for guests in the restaurant.

Skills

Passion for food and beverage

Excellent communication skills

Ability to work in a team

Job description

Food & Beverage Assistant

Job details

• Posting date: 27 November 2025
• Hours: Full time
• Closing date: 27 December 2025
• Location: Exeter, EX2 4HY
• Company: Malmaison Hotel Du Vin Holdings Limited
• Job type: Permanent
• Job reference: 1433400889

Summary

Food and Beverage Assistant

Up to £13.30 per hour (including tronc)

37.5 Hours Per Week

Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails – almost as much as you do!

In this role you will assist in the smooth running of all our events, be part of the Food & Beverage team and grab your chance to work with the best food, drink and a brand you can be proud of.

You’ll help control the flow, and communicate with the Kitchen and the restaurant management team to ensure smooth and controlled experiences for our guests. This role also involves working within our 3 AA rosette restaurant where you will be expected to maintain current standards.

We are looking for someone who is passionate about food and beverage and delivering amazing hospitality to our guests. Knowledge of food, wine and beverage is an advantage. You must have passion for hospitality and deliver service with a smile.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

We offer nationally recognised apprenticeships which sit alongside our detailed brand training. We’ll help you be ‘The Difference’ between good and great guest experiences.

We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities such as Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earned.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for the kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident – A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

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