Food and Beverage Supervisor - Usk

The Celtic Collection; Newport; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prestigious hospitality brand in Newport, UK, is seeking an experienced candidate to supervise daily operations and maintain service excellence. The role includes training and supporting the team to ensure guests have an amazing experience. Candidates should have proven experience in similar settings and strong people skills. Join a friendly, inclusive environment that values contributions and encourages professional development. Attractive benefits and career advancement opportunities are available.

Benefits

Career development training

Discounts on food & beverage

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

Qualifications

• Proven experience in a similar role within a 4- or 5-star property.
• Ability to inspire and lead a team.
• Ensures service excellence at all times.

Responsibilities

• Guarantee an amazing experience for all guests.
• Train, guide, and support the team.
• Supervise daily operations ensuring smooth service.
• Liaise with the Culinary team and address guest feedback.

Skills

Exceptional people skills

Guest-focused mindset

Hands-on approach to operational challenges

Job description

Responsibilities

• Guarantee an amazing experience for all guests, maintaining high service standards
• Train, guide, and support the team to meet The Celtic Collection expectations
• Supervise daily operations, ensuring smooth and efficient service
• Liaise with the Culinary team, addressing guest feedback and maintaining service excellence
• Grow within a prestigious brand, with exciting career development opportunities

Benefits

BE RECOGNISED AND REWARDED – As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as:

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end‑of‑year awards

Growth Statements

GROW WITH US – As a Celtic Collection employee, you will be able to say:

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

Recruitment Information

In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.

Qualifications

• A proven experience in a similar role within a 4‑ or 5‑star property
• Exceptional people skills, with the ability to inspire and lead a team
• A hands‑on approach to handling day‑to‑day operational challenges
• A guest‑focused mindset, ensuring service excellence at all times