Food and Beverage Supervisor

Hilton Worldwide, Inc.; East Midlands; On-site; GBP 80,000 - 100,000; Part time

Job summary

A renowned hotel chain is seeking a Food and Beverage Supervisor at its East Midlands Airport location. The role involves supervising operations, ensuring compliance with standards, and managing guest queries. Candidates should have previous experience in food and beverage and be committed to high customer service levels. Join our team to create unforgettable experiences for our guests.

Benefits

Hourly rate of £13.18

Free and healthy meals

Career growth opportunities

Team Member Travel Program

Holiday of 28 days including bank holidays

Qualifications

• Previous Food and Beverage experience.
• Committed to delivering high levels of customer service.
• Flexibility to respond to a range of different work situations.

Responsibilities

• Supervise Food and Beverage operations.
• Communicate and delegate tasks to the team.
• Ensure compliance with brand standards.
• Manage guest queries in a timely and efficient manner.

Skills

Customer service

Food and Beverage experience

Teamwork

Flexibility

Job description

Overview

Food and Beverage Supervisor (HOT0BYNU) – Hilton East Midlands Airport Hotel, Junction 24, M1, Derby Road Derby DE74 2YW.

Benefits

• Hourly rate of £13.18 for a part-time position of 32 hours per week
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

What you’ll be doing

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

• Supervise Food and Beverage operations
• Communicate and delegate tasks to the team
• Ensure compliance with brand standards
• Manage guest queries in a timely and efficient manner
• Represent the needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What we’re looking for

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• It would be advantageous to demonstrate:
• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.