Food and Beverage Manager

Moya Cole Hospice; Heald Green; On-site; GBP 31,000 - 38,000; Full time

Job summary

A charitable healthcare organization in Heald Green seeks a Food & Beverage Manager to lead and support catering and reception teams. The role involves menu development, ensuring compliance with food safety, and driving service improvement across multiple services. Applicants should have a catering qualification, alongside experience in managing catering operations and hospitality environments. This opportunity offers a salary between £31,049 and £37,796 annually with excellent benefits, including generous leave policies and personal development opportunities.

Benefits

35 days annual leave rising after 5 years

Buy an additional week annual leave

Health cash plan

Contributory pension scheme up to 7%

Life cover

Free parking

Discounted meals on site

Opportunity to develop leadership skills

IIP Platinum employer benefits

Qualifications

• Experience managing catering operations across multiple services (e.g., patient meals, staff dining, cafes, events).
• Experience working in a restaurant, hotel, or similar environment.
• Familiarity with stock control, ordering systems, and equipment maintenance.

Responsibilities

• Lead and support the catering and reception teams.
• Drive service improvement for the Estates and Facilities Strategy.
• Ensure robust procedures and service continuity.
• Oversee patient meal services, including nutrition and dietary needs.
• Coordinate catering for hospice events.

Skills

Menu development

Team leadership

Customer feedback processes

Service improvement initiatives

IT literacy (Microsoft 365)

Education

Catering qualification from a recognised provider

Job description

Are you passionate about high-quality food, presentation andexceptional service? Were looking for an enthusiastic, customer-focused Food& Beverage Manager to set standards, shape a high-end catering offer andestablish a consistent brand experience for our patients, visitors and staff.This is an exciting opportunity to lead our new cafe and oversee both front-and back-of-house operations, helping to elevate our service across bothhospice sites.

Call toaction - How to Apply

If you would like to contribute to making a difference for amuch-loved charity, we'd love to hear from you.

Please contact Rob Kind on 01614983624 or email [e-mail] ifmore information is required.

Applicantsmust be authorised to work in the UK. We are not able to offer sponsorship atthis time.

Thesuccessful candidate will be subject to a DBS Check at the level appropriate tothe role, the cost of which is covered by the hospice. Any post holder withinthe organisation will be expected to undertake safeguarding trainingappropriate to their role and adhere to safeguarding policies and procedures.All staff must work in accordance with their statutory roles andresponsibilities in relation to safeguarding in accordance with the WorkingTogether to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty2015.

We reserve the rightto close and interview prior to the dates outlined below.

ClosingDate: 05/01/2026

InterviewDate: 12/01/2026

Main duties of the job

Therole oversees menu development, team leadership, and service standards toensure consistency and excellence in every interaction. Working collaborativelywith clinical teams, facilities, and event coordinators, the Food and BeverageManager ensures compliance with food safety standards and health and safetylegislation, manages budgets and resources effectively, and drives continuousimprovement to create a distinctive, high-quality experience for all who usethe service.

About us

At Moya Cole, there's one thing that motivates us, and that'sproviding excellent care and support to those living with or affected bylife-limiting illnesses.

We're continuously developing our plans for delivering outstandingperson-centered care that is innovative and evidence- based and to ensure MoyaCole is in the best shape possible for future generations.

You'll be challenged, inspired and empowered to help us achieveour purpose and to play your part in making a difference.

• 35 days annual leave rising to 37after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-timeemployees)
• Buy an additional week annual leave(pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7%matched contribution (or the ability to continue with a previously held NHSpension (subject to making contributions into the scheme in the previous 12months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a differencein the lives of others
• Opportunity to develop your leadershipskills within a structured development framework
• IIP Platinum employer creating theright environment for everyone to thrive and reach their potential

Job responsibilities

• Lead and supportthe catering and reception teams, ensuring effective staffing and high servicestandards.
• Drive serviceimprovement and contribute to delivering the Estates and Facilities Strategy.
• Gather and act onfeedback from patients, visitors and staff.
• Maintain aconsistent, restaurant-quality offer across both sites.
• Plan and delivercatering projects on time and within budget.
• Implement and useelectronic systems to support modernisation.
• Ensure robustprocedures and service continuity.
• Oversee patientmeal services, including nutrition and dietary needs.
• Manage staffdining, cafes, stock and customer experience.
• Support staffdevelopment through training and clear pathways.
• Coordinatecatering for hospice events.
• Ensure fullcompliance with food safety and health & safety requirements.

Person Specification

Qualifications

• Catering qualification from a recognised provider, or sufficient experience demonstrating equivalent competencies

Experience

• Experience managing catering operations across multiple services (e.g., patient meals, staff dining, cafes, events)
• Experience working in a restaurant, hotel, or similar environment
• Familiarity with stock control, ordering systems, and equipment maintenance
• Experience using electronic systems for data management and reporting
• Exposure to customer feedback processes and service improvement initiatives
• Experience delivering high-quality buffets, functions, and events
• IT literacy, particularly Microsoft 365, including electronic data systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£31,049 to £37,796 a yearBand 5 Competency Based Pay Framework