FOH Team Member

The Retreat Elcot Park - F&B; Newbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel is seeking Front of House Team Members who are motivated and passionate about delivering exceptional service. You will be responsible for providing stellar guest experiences and maintaining a vibrant atmosphere. Ideal candidates will have excellent communication skills and a desire for career advancement. The role offers a competitive salary and numerous benefits, including training and development opportunities, team recognition programs, and more. Come and join our fantastic team!

Benefits

Generous salary with tronc

Flexible scheduling

28 days holiday + birthday off

Discounted rates across restaurants and hotels

Complimentary team meals

Qualifications

• Experience in a similar role is preferred but not mandatory.
• Passion for delivering high standards of service.
• Ability to work in a fast-paced and energetic environment.

Responsibilities

• Provide excellent service to guests.
• Deliver great food with a friendly service.
• Maintain high hospitality standards.

Skills

Great communication skills

Passion for food and service

Desire for self-development

Job description

Front of House Team Members

We are looking for highly motivated, professional individuals with bags of energy, a passion for life and the desire to be the best, to join our Food & Beverage team at The Retreat, Elcot Park located in West Berkshire.

After extensive refurbishment our hotel has been transformed to offer 55 individually bespoke designed bedrooms, two new exciting restaurant concepts, a state of the art spa facility with membership and many more experiences to offer our guests.

We can offer you:

• An amazing opportunity of joining and being part of a very exciting adventure.
• An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
• Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
• 28 days’ holiday + birthday off (including Bank Holidays).
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £1000.
• Flexible scheduling without split shifts.
• Complimentary team meals on shift.
• Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
• Industry supplier trips and visits, as well as access to masterclasses and workshops.
• Flexibility to move across our Group, as you develop with us.
• Access to apprenticeships and accredited qualifications up to Level 3.

You will:

• Have a passion for offering standards of excellence to our guests.
• Have a huge passion for delivering great food, accompanied by a warm and friendly service.
• Possess great communication skills.
• Have a thirst for knowledge and self-development.
• The desire to work in a fast paced and energetic workplace.
• Be looking for career progression through our training and support.
• Have experience in a similar role or are hungry to learn!

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.

So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!