FOH Supervisor — Lead Warm Hospitality

The Swan Inn; Grasmere; On-site; GBP 22,000 - 26,000; Full time

Job summary

A prominent Lake District inn is seeking a Front of House Supervisor to enhance guest experiences with exemplary customer service and leadership. The ideal candidate will ensure smooth operations, welcome guests warmly, and support the team in a fast-paced environment. This role offers growth opportunities in a stunning location, contributing to a company dedicated to making people happy. Come join a leading team and enjoy unique benefits and perks.

Benefits

Extra paid holiday for birthday

Support from Lead-Inn development program

Paid breaks

50% off food

Stay for £1 during January, February, and March

1/3 off room bookings

£50 for same-day bookings

15% off bed and breakfast for loved ones

24/7 confidential Employee Assistance Programme

Tronc for tips

Give-inn back scheme

Award-winning team environment

Qualifications

• Experience in a fast-paced environment and passion for customer service.
• Ability to support and guide a team to create a memorable guest experience.
• Professional demeanor and enthusiasm for hospitality.

Responsibilities

• Welcome guests and ensure a warm atmosphere.
• Oversee service and resolve any challenges during operations.
• Support the Assistant Manager in daily tasks.

Skills

Customer service

Leadership

Communication

Job description

A prominent Lake District inn is seeking a Front of House Supervisor to enhance guest experiences with exemplary customer service and leadership. The ideal candidate will ensure smooth operations, welcome guests warmly, and support the team in a fast-paced environment. This role offers growth opportunities in a stunning location, contributing to a company dedicated to making people happy. Come join a leading team and enjoy unique benefits and perks.