FM Contract Manager

Career Choices Dewis Gyrfa Ltd; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management provider in Gloucester seeks a Facilities Management Contract Manager to manage complex FM and PFI contracts. You will oversee a team, maintain client relationships, and ensure compliance with budgets and performance standards. The ideal candidate has proven experience in facilities management and a strong commitment to diversity. This role offers competitive pay, generous leave, and various employee benefits including a pension scheme and voluntary discounts.

Benefits

Competitive basic salary

Opportunity for paid volunteering

Discretionary annual bonus

Auto-enrolment in company pension

Life assurance and maternity leave benefits

Employee Network Groups

Free on-site parking

Qualifications

• Proven experience managing PFI or complex facilities management contracts.
• Excellent stakeholder management and communication skills.
• Proactive, solution-focused approach with strong organizational skills.

Responsibilities

• Oversee delivery and performance of the Capita FM Team.
• Manage stakeholder relationships as the primary point of contact.
• Monitor financial performance and budgets for cost efficiency.
• Contribute to contract reviews and audits.
• Implement risk mitigation strategies to maintain service continuity.
• Drive continuous improvement for operational effectiveness.

Skills

Experience managing PFI or complex FM contracts

Understanding of compliance frameworks

Stakeholder management skills

Ability to manage budgets

Knowledge of risk management

Strong organizational skills

Job description

Join Tascor as a Facilities Management Contract Manager and take the lead in managing complex FM & PFI contracts that keep critical services running smoothly.

This role is based at our office in Gloucester.

We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership.

As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

What you'll be doing

• oversee the delivery and performance of the members of staff that make up your Capita FM Team
• manage stakeholder relationships, acting as the primary point of contact for clients and partners
• monitor financial performance, budgets, and forecasts to ensure cost efficiency
• contribute to contract reviews, audits, and reporting to maintain compliance and transparency
• identify risks and implement mitigation strategies to protect service continuity
• drive continuous improvement initiatives to enhance operational effectiveness

What we're looking for

• proven experience managing PFI or complex facilities management contracts
• strong understanding of compliance frameworks and contractual obligations
• excellent stakeholder management and communication skills
• ability to delivery operational initiatives and manage budgets effectively
• knowledge of risk management and performance improvement techniques
• proactive, solution‑focused approach with strong organisational skills

About Capita & Tascor

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

Tascor is part of Education & Government Services, a division of Capita.

We work for secure criminal justice, immigration and the public sector.

We don't just look after buildings; we take care of every aspect of facilities management.

Join us and discover better as you shape the workspaces of tomorrow.

What's in it for you?

• A competitive basic salary - 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• A discretionary annual bonus / car allowance or company car
• if applicable
• Auto‑enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Free on‑site parking making your commute easier and more convenient.

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward‑thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth, offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose.

CareersWithPurpose Customer first, always Fearless innovation – Achieve together Everyone is valued. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustmentscapita.com or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. Proud member of the Disability Confident employer scheme.