FM Administrator | CAFM & Operations Support

Serco; Leicester; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Holiday entitlement and bank holidays

Pension scheme

Internal training courses

Wellbeing support

Job summary

Serco is seeking an FM Administrator at HMP Fosseway, Leicester. The role provides essential admin support to ensure smooth delivery of facilities management services on the contract. You will handle records, coordinate activities and support contractors and stakeholders in a secure environment.

The successful candidate will have FM experience, CAFM system proficiency, and strong Excel/Word capabilities, with excellent organisational skills and the ability to meet deadlines.

Qualifications

• FM experience essential.
• Experience using a CAFM system essential.
• Strong Excel and Word skills to create reports and manage data.
• Excellent organisational skills and ability to meet deadlines.
• Confident communicator with ability to build relationships at all levels.

Responsibilities

• Operate the CAFM system as the first point of contact for reactive maintenance requests.
• Log, track and update work requests with timely, accurate information.
• Support procurement activities, including raising purchase orders and monitoring expenditure.
• Coordinate external contractors and assist with vetting processes.
• Produce reports, forecasts and performance information using CAFM data.
• Process payroll timesheets, overtime, sickness records and asset information.
• Support the Head of FM and wider Facilities Management team with day-to-day administration.

Skills

Facilities Management experience

CAFM system experience

Microsoft Excel

Microsoft Word

Attention to detail

Communication skills

Tools

CAFM software

Job description

Serco is seeking an FM Administrator at HMP Fosseway, Leicester. The role provides essential admin support to ensure smooth delivery of facilities management services on the contract. You will handle records, coordinate activities and support contractors and stakeholders in a secure environment.

The successful candidate will have FM experience, CAFM system proficiency, and strong Excel/Word capabilities, with excellent organisational skills and the ability to meet deadlines.