FM Contract Lead | Admin & CAFM Specialist

Hollybank Trustees Ltd; Poole; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Annual leave 33 days

Group pension

Free eyesight test

Health cash plan

Remote GP access

24/7 EAP

Discounted gym membership

Employee referral scheme

Job summary

BJF Group is seeking a proactive FM Contract Coordinator to lead the contract administration function from our on-site location in Poole. The role oversees a small admin team, maintains data integrity and supports compliance and financial processes, acting as a key link between operations, commercial teams and the client.

The successful candidate will have prior senior administrative experience in Hard FM or facilities management, experience supervising an admin team, and familiarity with CAFM

Qualifications

• Experience in a senior administrative role within FM or similar operating environment.
• Experience managing or supervising an administrative team.
• Proficient with CAFM systems and data reporting.
• Good understanding of Safety Regulations.

Responsibilities

• Lead a team of 2–3 Contract Administrators and manage attendance and procedures.
• Oversee administration of reactive, planned and project work.
• Ensure work orders are raised, updated and closed within timescales; log customer requests in CAFM.
• Support engineers and operational managers with admin requirements.
• Maintain CAFM data accuracy and generate reports as required.
• Assist with document control and audit preparation.
• Monitor KPIs and highlight overdue work and risks.
• Act as main contact for client admin enquiries and ensure timely responses.

Skills

Senior admin experience

Team supervision

CAFM systems

Safety regulations

Hard FM experience

Job description

BJF Group is seeking a proactive FM Contract Coordinator to lead the contract administration function from our on-site location in Poole. The role oversees a small admin team, maintains data integrity and supports compliance and financial processes, acting as a key link between operations, commercial teams and the client.

The successful candidate will have prior senior administrative experience in Hard FM or facilities management, experience supervising an admin team, and familiarity with CAFM