Campus FM Contract Support Specialist

WPS; Cambridge; On-site; GBP 26,000 - 36,000; Full time

Job summary

Wellcome Genome Campus, Cambridgeshire, is seeking a highly organised Contract Support Administrator to join our Facilities Management team on site. You'll support the contract with comprehensive administration, manage work orders, raise POs, invoices and financial housekeeping, while ensuring service standards across a world-renowned research campus.

The role requires experience in FM administration, CAFM and MS Office, excellent communication, and the ability to handle multiple priorities.

Qualifications

• Previous experience in a Contract Support or FM Administrator role.
• Experience in Facilities Management/building services environment.
• Strong administrative and organisational skills.
• Experience using CAFM systems and Microsoft Office.

Responsibilities

• Provide comprehensive administrative support to the Facilities Management contract team.
• Raise, monitor and close work orders to enable financial processing.
• Raise Purchase Orders and Process supplier invoices.
• Raise Invoices to the client for completed works.
• Follow up on outstanding client invoices.
• Support with WIP management, to ensure no aged WIP on the contract.
• Carry out financial housekeeping actions to ensure systems are up to date and accurate.
• Support financial processes, including budget tracking and cost control administration.
• Support monthly reporting, data analysis and KPI tracking.
• Liaise with clients, suppliers and internal stakeholders to ensure efficient service delivery.
• Ensure all documentation is maintained in line with company and client requirements.

Skills

Administrative skills

Organisational skills

Communication skills

Customer service

Tools

CAFM systems

Microsoft Office

Job description

Wellcome Genome Campus, Cambridgeshire, is seeking a highly organised Contract Support Administrator to join our Facilities Management team on site. You'll support the contract with comprehensive administration, manage work orders, raise POs, invoices and financial housekeeping, while ensuring service standards across a world-renowned research campus.

The role requires experience in FM administration, CAFM and MS Office, excellent communication, and the ability to handle multiple priorities.