Floor Manager, Sora Sky Bar at Malmaison York

Malmaison Belfast; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hotel and bar in York is seeking a passionate Floor Manager to oversee their Sora Sky Bar. This role involves leading a large team, ensuring top-tier guest satisfaction, and participating in training programs for career development. If you thrive in a fast-paced environment and have great people skills, this position is for you. Join us in creating memorable experiences for our guests while developing your skills in a supportive environment.

Benefits

Competitive salary plus TRONC

Interactive training programs

Career development opportunities

Qualifications

• Must be enthusiastic about delivering an exceptional guest experience.
• Ability to manage a large team and demonstrate volume experience.
• Willingness to learn financial management, stock, and wages control.

Responsibilities

• Lead the team at Sora Sky Bar and ensure guest satisfaction.
• Train staff through both online and in-person programs.
• Manage high volume and fast-paced environments effectively.

Skills

People skills

Natural charisma

Job description

Floor Manager, Sora Sky Bar at Malmaison York

Competitive salary plus TRONC

Permanent Contract

York

The biggest and most exciting venue to come to the city of York this year is looking for a passionate Floor Manager to join the team.

Sora Sky Bar is a stunning one of a kind bar and restaurant offering the best Asian Fusion tapa & Cocktail Experience and is located on the 7th floor of the Malmaison Hotel. With views overlooking the Historic Minster and onto the city beyond this really is a workplace to be proud of.

We offer our guests an experience like no other, this means you need to be trained like no other. We offer an interactive induction program with a hybrid of online and in person training which leads into your departmental training and offers apprenticeships and further career development if desired.

We have partnered with House of Suntory to create a unique cocktail list and scoured the planet looking for wines which will enhance the dining experience.

Although Floor Manager in title, this will require someone who isn’t afraid to roll their sleeves up when required and lead from the front. The volume and pace mean it’s not for the faint hearted – you will have to be able to demonstrate you have delivered volume on your CV.

You will be a natural when it comes to delivering the ultimate guest experience.

Given the high volumes we have a large team that needs looking after, so you will have great people skills, natural charisma and the ability to manage individuals as well as a team.

At this stage of your career you probably won’t have a proven track record of financial management, stock and wages control, but don’t worry we have, and in time you’ll learn all our tips and tricks.