Floor Manager: Shop-floor Leader & Sales Driver

JD GROUP; Luton; Presencial; GBP 25.000 - 32.000; Jornada completa

Descripción de la vacante

JD GROUP is seeking a Floor Manager to drive strong shop-floor performance and deliver the exceptional service our customers expect. You will lead and develop colleagues, maintain high standards, and support store operations to ensure the store runs smoothly across shifts.

A hands-on leader with strong commercial awareness helps drive sales and engagement in a busy retail environment. This role requires practical leadership, strong communication, and a proactive approach to maintaining brand

Formación

• Previous supervisory experience in a fast-paced retail or customer-facing environment.
• Strong communication and leadership skills with proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational and visual standards.
• Solid commercial awareness with an understanding of how daily actions contribute to store KPIs and performance.

Responsabilidades

• Deliver outstanding customer service standards, ensuring every customer receives fast, friendly, and professional support.
• Drive commercial performance through effective shop-floor execution, including merchandising, replenishment, and motivating the team.
• Lead and develop colleagues to maintain high performance, strong engagement, and consistent adherence to company policies and processes.
• Support day-to-day store operations, including opening and closing procedures, cash handling, and maintaining a clean, organised shop-floor environment.

Conocimientos

Supervisory experience

Leadership skills

Communication skills

Attention to detail

Commercial awareness

Descripción del empleo

JD GROUP is seeking a Floor Manager to drive strong shop-floor performance and deliver the exceptional service our customers expect. You will lead and develop colleagues, maintain high standards, and support store operations to ensure the store runs smoothly across shifts.

A hands-on leader with strong commercial awareness helps drive sales and engagement in a busy retail environment. This role requires practical leadership, strong communication, and a proactive approach to maintaining brand