Retail Floor Leader — Drive Service & Sales

JD Sports Fashion; Brighton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff Discount on qualifying purchases

Discounted Gym membership

Personal development opportunities

Access to Apprenticeships and accredit

Incremental Holiday Allowance

Job summary

JD Sports is seeking a Floor Manager in Brighton to drive strong shop-floor performance and deliver the JD service customers expect. You will lead by example, support daily operations, and develop a confident, motivated team in a fast-paced retail setting.

The role requires hands-on leadership, strong commercial awareness, and a passion for great service, with opportunities to progress within a dynamic, brand-focused retailer.

Qualifications

• Previous supervisory experience in a fast-paced retail or customer-facing environment.
• Strong communication and leadership skills with proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational and visual standards.
• Solid commercial awareness with an understanding of how daily actions contribute to store KPIs and performance.

Responsibilities

• Deliver outstanding JD service standards, ensuring every customer receives fast, friendly, and professional support.
• Drive commercial performance through effective shop-floor execution, including merchandising, replenishment, and motivating the team.
• Lead and develop colleagues to maintain high performance, strong engagement, and consistent adherence to JD policies and processes.
• Support day-to-day store operations, including opening and closing procedures, cash handling, and maintaining a clean, organised shop-floor environment.

Job description

JD Sports is seeking a Floor Manager in Brighton to drive strong shop-floor performance and deliver the JD service customers expect. You will lead by example, support daily operations, and develop a confident, motivated team in a fast-paced retail setting.

The role requires hands-on leadership, strong commercial awareness, and a passion for great service, with opportunities to progress within a dynamic, brand-focused retailer.