Floor Leader & Customer Experience Coach

Abercrombie & Fitch Spain, SL; Gloucester; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Quarterly bonus

Merchandise discount

Flexible schedule

Career advancement

Assistance program

Brand affiliate opportunity

Training & development

Global team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as floor supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and strong daily sales performance.

This role involves managing opening/closing routines, operating POS, handling Omni-Channel orders, and maintaining brand standards on visuals. A flexible, energetic leader with strong communication will thrive here.

Qualifications

• Strong customer focus and service orientation.
• Excellent interpersonal and communication skills.
• Knowledge of current fashion trends.

Responsibilities

• Perform opening and closing routines.
• Operate register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and conduct inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic & assertive

Initiative & confidence

Adaptability & flexibility

Detail orientation

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as floor supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and strong daily sales performance.

This role involves managing opening/closing routines, operating POS, handling Omni-Channel orders, and maintaining brand standards on visuals. A flexible, energetic leader with strong communication will thrive here.