Floor Lead - Customer Experience & Sales Coach

ABERCROMBIE AND FITCH; Leeds; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Flexible schedule

Career advancement

Associate assistance program

Brand affiliate opportunity

Training & development

Global team culture

Job summary

Abercrombie & Fitch Co. in Leeds is seeking a Key Lead to guide brand reps and stock associates, ensuring an outstanding in-store experience and daily sales performance. You will open/close routines, operate POS, fulfill omni-channel orders, maintain visual displays, and analyze reports to drive decisions.

The role emphasizes customer focus, fashion trend awareness, and strong communication and teamwork within a dynamic, energetic environment on a part-time schedule.

Qualifications

• Education- High School Diploma/ G.E.D. equivalent preferred.
• Retail experience- 1 year preferred.
• Strong customer focus and communication.
• Knowledge of current fashion trends.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and drive sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and Inventory Control.
• Represent the Brand and embody company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend knowledge

Energetic & outgoing

Initiative & confidence

Adaptability

Multi-tasking

Detail-oriented

Proactive thinking

Education

High School Diploma / G.E.D. equivalent

Job description

Abercrombie & Fitch Co. in Leeds is seeking a Key Lead to guide brand reps and stock associates, ensuring an outstanding in-store experience and daily sales performance. You will open/close routines, operate POS, fulfill omni-channel orders, maintain visual displays, and analyze reports to drive decisions.

The role emphasizes customer focus, fashion trend awareness, and strong communication and teamwork within a dynamic, energetic environment on a part-time schedule.