Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; Birmingham; Sur place; GBP 16 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Sales bonus

Merchandise discount

Flexible schedule

Career growth

Assistance program

Training & development

Global team

Résumé du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure quality in-store experiences by guiding Brand Reps and Stock Associates, driving store performance, customer engagement, and daily sales.

The role requires strong leadership, excellent communication, and the ability to balance multiple tasks while maintaining a high energy, fashion‑forward environment. Part‑time schedule includes weekends and peak periods, with opportunities for growth.

Qualifications

• Retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to balance tasks and provide coaching.

Responsabilités

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill omni‑channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and conduct inventory.
• Represent the brand and embody company culture and values.

Connaissances

Customer service

Interpersonal skills

Communication

Sales mindset

Fashion trends

Formation

High School Diploma or GED

Description du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure quality in-store experiences by guiding Brand Reps and Stock Associates, driving store performance, customer engagement, and daily sales.

The role requires strong leadership, excellent communication, and the ability to balance multiple tasks while maintaining a high energy, fashion‑forward environment. Part‑time schedule includes weekends and peak periods, with opportunities for growth.