Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Manchester, England, responsible for ensuring all customers receive a quality in-store experience. In this role, you will act as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates while driving store performance through exceptional customer service.

As part of the store leadership team, you will perform opening and closing routines, operate the register system, fulfill orders, and maintain visual displays, all while embodying the company's culture and values.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Manchester, England, responsible for ensuring all customers receive a quality in-store experience. In this role, you will act as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates while driving store performance through exceptional customer service.

As part of the store leadership team, you will perform opening and closing routines, operate the register system, fulfill orders, and maintain visual displays, all while embodying the company's culture and values.