Flexible Housing Concierge - Security & Support

Home Group Limited; Bradley Stoke; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Weekly pay

Holiday pay

Discount scheme with 800+ discounts

Learning portal access

Enhanced DBS paid

Job summary

Home Group Limited is seeking a flexible bank housing concierge to support customers and help keep our communities safe. You will pick shifts that fit your commitments while delivering high-quality customer service and practical safety patrols.

The role involves patrolling buildings, checking fire doors, securing premises, and responding to incidents. A calm, adaptable approach is essential to succeed in diverse sites and services.

Qualifications

• Flexibility to work at short notice and pick shifts
• Confidence to work in different services, locations or teams
• Passion and experience in supporting others
• Experience of caring for others – professionally or personally
• Calm, confident decision-making even under pressure

Responsibilities

• Be the first line of support for our customers when our wider team or their own support network aren’t around to help
• Manage the health and safety of our buildings around Gloucester, patrolling to check fire doors, securing premises
• Investigate suspicious activity or raise the alarm when needed for emergency services
• Engage with customers and support networks to ensure safe, secure environments
• Assist with general cleaning duties as required

Skills

Flexibility

Customer service

Calm under pressure

Job description

Home Group Limited is seeking a flexible bank housing concierge to support customers and help keep our communities safe. You will pick shifts that fit your commitments while delivering high-quality customer service and practical safety patrols.

The role involves patrolling buildings, checking fire doors, securing premises, and responding to incidents. A calm, adaptable approach is essential to succeed in diverse sites and services.