Frontline Concierge: Safer Homes & Community Support

The Housing Network; Leicester; Sur place; GBP 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Simply Health Package

Blue Light Card

Referral programme

Résumé du poste

The Housing Network is seeking an experienced Concierge to join our new Leicester service during this exciting growth phase. You will provide a security-minded presence across accommodation sites, safeguard residents, and support wellbeing through collaborative practice.

You will work 4x12 hour shifts (48 hours per week) and earn £33,500 per year. Benefits include Simply Health, Blue Light Card, a referral programme, and DBS checks as part of our commitment to safeguarding.

Qualifications

• Experienced Concierge with a passion for supporting vulnerable people.
• Experience with homelessness and complex needs preferred.
• Willing to work 4x12 hour shifts across Leicester.

Responsabilités

• Provide presence across accommodation services to ensure resident safety and wellbeing.
• Monitor incidents, safeguarding concerns, and emergencies.
• Carry out health and safety checks, property visits, and welfare checks.
• Monitor CCTV and respond to concerns per procedures.
• Build positive relationships with residents using a trauma-informed approach.
• Support residents with practical issues and connect to support services.
• Maintain records using digital systems and coordinate across sites.
• Work independently across multiple sites while liaising with colleagues and external agencies.

Description du poste

The Housing Network is seeking an experienced Concierge to join our new Leicester service during this exciting growth phase. You will provide a security-minded presence across accommodation sites, safeguard residents, and support wellbeing through collaborative practice.

You will work 4x12 hour shifts (48 hours per week) and earn £33,500 per year. Benefits include Simply Health, Blue Light Card, a referral programme, and DBS checks as part of our commitment to safeguarding.