Fleet Services Administrative Officer

Rhondda Cynon Taf; Wales; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits a motivated individual to join the Fleet Services team, providing essential administrative support in a dynamic and rewarding environment. This role involves managing vehicle records, liaising with external suppliers, and ensuring high-quality customer service. The position offers a chance to thrive under pressure while contributing to the effective operation of fleet services. If you are organized, adaptable, and eager to make a difference, this role could be the perfect fit for you. Join a forward-thinking council committed to diversity and supporting its workforce, including Welsh speakers, and help us serve our community effectively.

Qualifications

• Experience in providing high-quality administrative support.
• Strong customer service skills and ability to work under pressure.

Responsibilities

• Act as the first point of contact for Fleet Services enquiries.
• Maintain accurate vehicle records and manage financial processes for vehicle hiring.
• Liaise with external suppliers and ensure client obligations are met.

Skills

Administrative Assistance

Customer Service

Database Management

Organizational Skills

Communication Skills

Education

High School Diploma

Relevant Administrative Qualification

Tools

Computerized Databases

Job description

Fleet Services Administrative Officer

Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

An opportunity has arisen for a highly motivated and adaptable individual to provide effective, efficient, responsive, and high-quality administrative assistance to the Fleet Services department.

Working in a frontline service area requires individuals to be comfortable undertaking duties in what is an intense, demanding, yet highly rewarding working environment. As such you will be required to perform well under pressure, be well organised, used to using computerised databases and possess excellent customer service skills.

You will be based in the Fleet Office and your duties and main functions will include assisting with and supporting the following day-to-day fleet administrative functions:

1. To be the first point of contact for all Fleet Services enquiries, ensuring that they are logged and resolved professionally and efficiently.
2. To ensure that all records on vehicles are kept up-to-date, including vehicle acquisition and disposal, mileage, fuel usage, road fund licence renewal, inspection records, Operator Licence issues, insurance details, hired vehicles, driving offences and MOT records etc.
3. To hire-in vehicles from external sources as required and administer the financial processes necessary to pay for the hired vehicles, including reconciliation of invoices to hire contracts and agreements.
4. To lead on liaising with external suppliers, logistics firms and hire companies to ensure the service can meet its client obligations, (e.g. the sub-contracting of work vehicle repairs).

For further information please contact Maria Jones, Principal Fleet Services Officer on [phone].

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

As part of the Council’s longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In view of the large number of Application Forms which are currently being submitted, individual applications are not acknowledged. Consequently, if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.

In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.