Senior Administrative Officer

Transformationunitgm; Mountain Ash; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading healthcare provider in Wales is seeking a Senior Administrative Officer to support vaccination and health protection services. The role involves data analysis, report creation, and effective communication with multidisciplinary teams. Candidates should have a diploma or equivalent experience, with advanced skills in data manipulation and a willingness to travel.

Qualifications

• Knowledge of computer systems and public health epidemiology.
• Advanced keyboard and data manipulation skills.
• Ability to speak Welsh is desirable.

Responsibilities

• Provide administrative and data analysis support to vaccination and Health Protection Services.
• Manage diary, meeting notes, and data reporting.
• Support outreach vaccination initiatives.

Skills

Data analysis

Communication

Prioritization

Education

Diploma or equivalent experience

Tools

WIS system

Job description

Employer: Cwm Taf Morgannwg University Health Board
Employer type: NHS
Site: Ynysmeurig House
Town: Mountain Ash
Salary: £26,928 - £29,551 per annum
Salary period: Yearly
Closing date: 12/06/2025 23:59

Senior Administrative Officer

Band 4

We provide healthcare services to residents of Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf, serving approximately 450,000 people. Located between Wales’s capital, Cardiff, and the Brecon Beacons, our vision is to care for our communities by preventing ill-health, promoting health, providing excellent services, and reducing inpatient care through strengthened community and primary care.

We value diversity and welcome applications from protected groups under the Equality Act 2010, including age, sex, sexual orientation, gender identity, race, religion, disability, pregnancy, maternity, marriage, and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email regularly for correspondence regarding your application. Applications can be submitted in Welsh or English; no preference is given to either language.

Note: There is a temporary top-up for Bands 2 and 3 to reflect the living wage of £12.60/hour (£24,638/year). This will remain until the 2025/26 pay uplift is confirmed.

Job overview

The post holder will work independently following CTMUHB policies, providing administrative and data analysis support to vaccination and Health Protection Services. Responsibilities include diary management, meeting notes, IT application use, data analysis, report creation, database setup, and dashboard input.

The role also involves monitoring inquiries, managing calls, maintaining records, arranging training, booking appointments, and supporting wider health protection activities. Effective communication with multidisciplinary teams, partner organizations, patients, and families is essential. Travel to multiple sites may be required.

Main duties

• Process vaccination and health protection information per policies.
• Develop and adapt web pages and reports.
• Analyze immunization data and interpret datasets.
• Liaise with health professionals and external agencies.
• Plan and adjust tasks as needed.
• Assign work to administrative staff daily.
• Support outreach vaccination and health protection initiatives.
• Manage information systems and statistical data collection.
• Handle rota and shift allocations for staff.
• Respond to inquiries and support team management.
• Complete risk assessments and perform general administrative tasks.

Working for our organization

We are part of NHS Wales, serving three County Boroughs. Our core values include listening, respecting everyone, and teamwork. Most of our 15,000 staff live locally, reflecting our commitment to community.

Additional information

Full job description and person specification are available in the supporting documents or via the application portal.

Person specification

Knowledge

• Knowledge of computer systems, hardware, software, or telephony, acquired through diploma or equivalent experience.
• Advanced keyboard and data manipulation skills.
• Knowledge of administrative practices, WIS system, and public health epidemiology.
• Understanding of primary care functions and immunization terminology.
• Ability to speak Welsh is desirable.

Experience & Skills

• Experience with data entry, analysis, and report writing.
• Ability to prioritize and adapt workload.
• Willingness and ability to travel across CTM.

Note: Non-UK or RoI nationals require sponsorship for a visa unless eligible for other routes. Applicants should self-assess their sponsorship likelihood.

Employer certification

This role involves working with vulnerable populations and is subject to DBS checks under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) 2020.