Administration Officer - Cardiff Magistrates Court (Ref: 6072)

Ministry of Justice UK; Cardiff; On-site; GBP 24,000 - 28,000; Full time

Job summary

The Ministry of Justice UK is seeking an Admin Officer for its Cardiff Magistrates Court. The role involves providing essential administrative support and customer service to court users while ensuring efficient case progression through the court system. Ideal candidates will possess strong communication skills, attention to detail, and the ability to thrive in a busy environment.

Benefits

Civil Service pension scheme

Access to learning and development

Flexible working options

Annual Leave

Public Holidays

Qualifications

• Excellent attention to detail and good written and verbal communication skills.
• Ability to multi-task and adapt to various software packages.
• Experience in a busy environment supporting customers.

Responsibilities

• Provide administrative support to court users and judiciary.
• Prepare papers and files for court and tribunal hearings.
• Communicate with the public and other agencies.

Skills

Attention to detail

Communication skills

Customer service

Organizational skills

Job description

This position is based at Cardiff Magistrates Cardiff, CF24 0RZ

Job Summary

Please refer to the job description

Job Description

Proud to serve. Proud to keep justice going.

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.

About Us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.

You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:

• Preparing papers and files for court, tribunals, hearings and meetings
• Creating and updating records on our in-house computer system and data input
• Resulting courts accurately, interpreting accurately the information required on a court file.
• Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
• Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
• Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
  
  

Your Skills And Experience

With a friendly and approachable manner, you’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment and helping court users navigate the justice system.

Please refer to the job description attachment for more information.

Please make sure that you include your current duties and responsibilities in your CV.

Further Details:

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy

Skilled Worker Visa

From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to www.gov.uk/skilled-worker-visa for more information

Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.

The successful candidate will undergo Fire Warden/first aid training and you will be expected to support and assist in these duties.

Minimum part time hours acceptable would be 30 hours over 5 days.

Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.

Mae ein Swyddogion Gweinyddol yn chwarae rôl hollbwysig, gan ddarparu cymorth gweinyddol a gwasanaeth cwsmeriaid ardderchog i ddefnyddwyr llys, y farnwriaeth a rheolwyr.

Amdanom niMae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein llysoedd a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.

Eich rôl

Gan weithio fel rhan o dîm, byddwch yn cyfrannu at dargedau cyffredinol o ran gweithredu, perfformiad a safonau gwasanaeth ar draws eich maes gwaith. Byddwch yn symud achosion yn eu blaenau drwy’r system llys/tribiwnlys a darparu cymorth gweinyddol i swyddogaethau o fewn GLlTEF. Byddwch yn cael cyswllt rheolaidd â defnyddwyr y llys / tribiwnlys, gan gynnwys aelodau o'r Farnwriaeth a'r proffesiwn cyfreithiol.

Byddwch yn hyblyg, yn gallu cyflawni sawl tasg ar yr un pryd a chyflawni amrywiaeth o ddyletswyddau yn effeithiol, a fydd yn cynnwys:

• Paratoi papurau a ffeiliau ar gyfer y llys, tribiwnlysoedd, gwrandawiadau a chyfarfodydd.
• Creu a diweddaru cofnodion ar system gyfrifiadurol fewnol a bwydo data i mewn i’r system
• Cofnodi penderfyniadau’r llysoedd yn gywir, gan ddehongli'n gywir yr wybodaeth sydd ei hangen ar ffeil llys.
• Gwirio a dilysu dogfennau, cofnodion, cyfrifon, hawliadau a ffurflenni i'w cymeradwyo, canlyniadau, ystadegau, cynlluniau ac ati yn erbyn meini prawf, rheoliadau neu weithdrefnau.
• Casglu a chrynhoi gwybodaeth ar gyfer ffurflenni, canlyniadau, cyfrifon, datganiadau, gwarantau, dadansoddi ystadegol, adroddiadau ac ati.
• Cyfathrebu gyda’r cyhoedd, y farnwriaeth, defnyddwyr llys a thribiwnlys eraill a chynrychiolwyr asiantaethau a sefydliadau eraill
  
  

Eich sgiliau a phrofiadau

• Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog.
• Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym.
• Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar.
• Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol.
• Sgiliau trefnu ardderchog.
  
  

Rhagor o fanylion:Mae’r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder.

Fisa Gweithiwr Medrus

O 4 Ebrill 2024, cynyddodd y Llywodraeth y trothwy cyflog ar gyfer fisâu Gweithwyr Medrus. Mae cyflog cychwynnol y rôl hon yn is na’r trothwy cyflog cyffredinol ar gyfer nawdd.

Ni all yr Adran ystyried eich noddi ar gyfer y rôl hon oni bai eich bod wedi dal fisa Gweithiwr Medrus yn barhaus ers cyn 4 Ebrill 2024, eich bod yn gymwys ar gyfer pwyntiau masnach perthnasol, neu eich bod yn bodloni meini prawf eraill lle gellir ystyried cyflog is. Felly, os ydych yn credu eich bod yn bodloni’r meini prawf cymhwysedd (ym mha bynnag ffordd bosibl) a’ch bod wedi cael cynnig swydd dros dro, codwch hyn yn ystod eich gwiriadau fetio.

Os ydych yn gwneud cais am y rôl hon ac nad ydych yn bodloni’r meini prawf cymhwysedd newydd ar gyfer nawdd, bydd angen i chi ystyried eich opsiynau ar gyfer cael a/neu gynnal eich hawl i weithio yn y DU yng ngoleuni’r newidiadau hyn. Rhaid i ymgeiswyr llwyddiannus sicrhau bod ganddynt yr hawl gyfreithiol i fyw a gweithio yn y Gwasanaeth Sifil ac yn y Deyrnas Unedig a’u bod yn cynnal yr hawl honno.

Bydd yr Adran yn parhau i gydymffurfio â Rheolau Mewnfudo’r DU a weithredir yn y DU a’r Gwasanaeth Sifil. Ewch i www.gov.uk/skilled-worker-visa i gael mwy o wybodaeth.

Prif faen prawf: Rhaid ychwanegu hyn at yr hysbyseb swydd: Prif faen prawf: Datganiad o Addasrwydd. Gellir cynnal sifft yn seiliedig ar y datganiad o addasrwydd os derbynnir nifer fawr o geisiadau.

Isafswm oriau rhan amser fyddai 30 dros 5 diwrnod.

Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân, a bydd disgwyl i chi gefnogi a chynorthwyo gyda’r dyletswyddau hyn.

Proud to serve. Proud to keep justice going.

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.

Further Details:

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy

Skilled Worker Visa

From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to www.gov.uk/skilled-worker-visa for more information

Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.

The successful candidate will undergo Fire Warden/first aid training and you will be expected to support and assist in these duties.

Minimum part time hours acceptable would be 30 hours over 5 days.

Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.

Mae ein Swyddogion Gweinyddol yn chwarae rôl hollbwysig, gan ddarparu cymorth gweinyddol a gwasanaeth cwsmeriaid ardderchog i ddefnyddwyr llys, y farnwriaeth a rheolwyr.

Amdanom niMae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein llysoedd a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.

Eich rôl

Gan weithio fel rhan o dîm, byddwch yn cyfrannu at dargedau cyffredinol o ran gweithredu, perfformiad a safonau gwasanaeth ar draws eich maes gwaith. Byddwch yn symud achosion yn eu blaenau drwy’r system llys/tribiwnlys a darparu cymorth gweinyddol i swyddogaethau o fewn GLlTEF. Byddwch yn cael cyswllt rheolaidd â defnyddwyr y llys / tribiwnlys, gan gynnwys aelodau o'r Farnwriaeth a'r proffesiwn cyfreithiol.

Byddwch yn hyblyg, yn gallu cyflawni sawl tasg ar yr un pryd a chyflawni amrywiaeth o ddyletswyddau yn effeithiol, a fydd yn cynnwys:

• Paratoi papurau a ffeiliau ar gyfer y llys, tribiwnlysoedd, gwrandawiadau a chyfarfodydd.
• Creu a diweddaru cofnodion ar system gyfrifiadurol fewnol a bwydo data i mewn i’r system
• Cofnodi penderfyniadau’r llysoedd yn gywir, gan ddehongli'n gywir yr wybodaeth sydd ei hangen ar ffeil llys.
• Gwirio a dilysu dogfennau, cofnodion, cyfrifon, hawliadau a ffurflenni i'w cymeradwyo, canlyniadau, ystadegau, cynlluniau ac ati yn erbyn meini prawf, rheoliadau neu weithdrefnau.
• Casglu a chrynhoi gwybodaeth ar gyfer ffurflenni, canlyniadau, cyfrifon, datganiadau, gwarantau, dadansoddi ystadegol, adroddiadau ac ati.
• Cyfathrebu gyda’r cyhoedd, y farnwriaeth, defnyddwyr llys a thribiwnlys eraill a chynrychiolwyr asiantaethau a sefydliadau eraill
  
  

Eich sgiliau a phrofiadau

• Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog.
• Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym.
• Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar.
• Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol.
• Sgiliau trefnu ardderchog.
  
  

Rhagor o fanylion:Mae’r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder.

Fisa Gweithiwr Medrus

O 4 Ebrill 2024, cynyddodd y Llywodraeth y trothwy cyflog ar gyfer fisâu Gweithwyr Medrus. Mae cyflog cychwynnol y rôl hon yn is na’r trothwy cyflog cyffredinol ar gyfer nawdd.

Ni all yr Adran ystyried eich noddi ar gyfer y rôl hon oni bai eich bod wedi dal fisa Gweithiwr Medrus yn barhaus ers cyn 4 Ebrill 2024, eich bod yn gymwys ar gyfer pwyntiau masnach perthnasol, neu eich bod yn bodloni meini prawf eraill lle gellir ystyried cyflog is. Felly, os ydych yn credu eich bod yn bodloni’r meini prawf cymhwysedd (ym mha bynnag ffordd bosibl) a’ch bod wedi cael cynnig swydd dros dro, codwch hyn yn ystod eich gwiriadau fetio.

Os ydych yn gwneud cais am y rôl hon ac nad ydych yn bodloni’r meini prawf cymhwysedd newydd ar gyfer nawdd, bydd angen i chi ystyried eich opsiynau ar gyfer cael a/neu gynnal eich hawl i weithio yn y DU yng ngoleuni’r newidiadau hyn. Rhaid i ymgeiswyr llwyddiannus sicrhau bod ganddynt yr hawl gyfreithiol i fyw a gweithio yn y Gwasanaeth Sifil ac yn y Deyrnas Unedig a’u bod yn cynnal yr hawl honno.

Bydd yr Adran yn parhau i gydymffurfio â Rheolau Mewnfudo’r DU a weithredir yn y DU a’r Gwasanaeth Sifil. Ewch i www.gov.uk/skilled-worker-visa i gael mwy o wybodaeth.

Prif faen prawf: Rhaid ychwanegu hyn at yr hysbyseb swydd: Prif faen prawf: Datganiad o Addasrwydd. Gellir cynnal sifft yn seiliedig ar y datganiad o addasrwydd os derbynnir nifer fawr o geisiadau.

Isafswm oriau rhan amser fyddai 30 dros 5 diwrnod.

Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau hyfforddiant Warden Tân, a bydd disgwyl i chi gefnogi a chynorthwyo gyda’r dyletswyddau hyn.

Person specification

Please Refer To The Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
  
  

Alongside your salary of £24,202, HM Courts and Tribunals Service contributes £7,011 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance
  
  

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : SSCL Recruitment Enquiries Team
• Email : [e-mail]
• Telephone : [phone]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([e-mail]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/6072?entityId=6072