Fleet Customer Service Administrator: Compliance & Support

Dawsongroup; Milton Keynes; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Life assurance

Wellbeing support

Cycle to work

Seasonal gifts

Long-term incentives

Paid annual leave

Résumé du poste

Dawsongroup is hiring a Customer Service Administrator for the Trucks and Trailers unit in Milton Keynes. The role focuses on keeping vehicles, trailers and maintenance activities compliant, while handling customer queries efficiently.

You will coordinate across teams to ensure timely responses, accurate paperwork and smooth invoicing. A proactive, customer-focused approach and strong admin skills are essential.

Qualifications

• Strong organisation and planning skills.
• Experience delivering a high standard of customer service.
• Clear written and verbal communication.
• Ability to prioritise and manage multiple tasks to deadlines.

Responsabilités

• Ensure vehicles and trailers have the necessary compliance docs for customers.
• Assist with maintenance events, breakdowns and replacement vehicles.
• Produce maintenance and compliance reports within SLA timeframes.
• Raise orders, manage weekly invoices and respond to invoice queries.
• Liaise with internal teams to optimise asset utilisation.

Connaissances

Organisation

Customer service

Communication

Time management

Team collaboration

Outils

Microsoft Office

Description du poste

Dawsongroup is hiring a Customer Service Administrator for the Trucks and Trailers unit in Milton Keynes. The role focuses on keeping vehicles, trailers and maintenance activities compliant, while handling customer queries efficiently.

You will coordinate across teams to ensure timely responses, accurate paperwork and smooth invoicing. A proactive, customer-focused approach and strong admin skills are essential.