Fleet Controller: Car & Van Operations Lead

Laing O'Rourke; Dartford; On-site; GBP 26,000 - 32,000; Full time

Job summary

Laing O'Rourke is seeking a Fleet Controller in Dartford to support the day-to-day operation of our car and van fleet, ensuring vehicles remain compliant, safe and operational. You will coordinate with drivers, garages and service partners while managing both planned and reactive fleet activities in a fast-paced environment.

We value strong organisational skills, meticulous attention to detail, and the ability to work independently or as part of a team.

Qualifications

• Strong organisational skills and attention to detail.
• Excellent time management and the ability to prioritise competing demands.
• A proactive approach with the confidence to work independently and as part of a team.
• Strong written and verbal communication skills.
• The ability to remain calm and effective under pressure.
• Good administrative experience and accuracy when handling data.
• Confidence using Microsoft 365 applications, particularly Word, Excel and PowerPoint.
• Knowledge and understanding of GDPR requirements.
• A full, clean driving licence.

Responsibilities

• Provide general administrative support across the Fleet department.
• Complete DVLA licence checks for new starters and remove licence monitoring for leavers.
• Arrange monthly insurer reimbursement payments relating to fault accident claims.
• Process VAT defence cost invoice payments.
• Produce no claims letters for drivers when required.
• Manage Fixed Penalty Notices (FPNs) and Penalty Charge Notices (PCNs) for company vehicles.
• Maintain vehicle compliance, including MOTs and vehicle taxation.
• Monitor and manage the Fleet inbox, responding to driver queries and requests.
• Arrange hire vehicles following accidents, breakdowns and business travel requirements.
• Coordinate the collection of company vehicles from employees leaving the business.
• Liaise with drivers to arrange in-vehicle assessments.
• Support the wider Fleet team with additional administrative and operational tasks as required.

Skills

Organisational skills

Time management

Communication skills

GDPR knowledge

Driving licence

Independent working

Tools

Microsoft 365

Job description

Laing O'Rourke is seeking a Fleet Controller in Dartford to support the day-to-day operation of our car and van fleet, ensuring vehicles remain compliant, safe and operational. You will coordinate with drivers, garages and service partners while managing both planned and reactive fleet activities in a fast-paced environment.

We value strong organisational skills, meticulous attention to detail, and the ability to work independently or as part of a team.