Overview
Are you passionate about fitness and padel? We're looking for someone who can bring energy, enthusiasm, and a love for sports to our Leisure Club. In this role, you'll be both a Fitness Coach - helping members get the most out of their gym sessions, conducting inductions, and ensuring poolside safety - and a Padel Activator, running engaging sessions for beginners and growing our local padel community. You'll be an essential part of a dynamic team, creating an environment where fitness and sport come together to build a strong, social community. If you're ready to make a real impact and help members enjoy every step of their fitness journey. Interested? Say hello... Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise.
With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
What we\'ll need from you
- A passion for health, fitness, and community - you\'re enthusiastic about helping people reach their goals, whether through fitness coaching or introducing them to the game of padel.
- Exceptional people skills - you\'re friendly, approachable, and confident engaging with members of all ages and abilities.
- Fitness qualifications and coaching confidence - you\'re able to conduct gym inductions, create tailored exercise programmes, and deliver fitness sessions safely and effectively.
- Padel enthusiasm - whether you\'re an experienced player or an active learner, you\'re excited to grow our padel community and lead fun, inclusive sessions.
- Top-notch communication - you can clearly explain equipment use, session details, and club rules, and you know how to make people feel welcome and informed.
- Operational awareness - you understand the importance of safety, hygiene, and presentation standards across all areas of the club, including gym and court spaces.
- Tech-savvy and organised - you\'re comfortable using booking systems, managing session registers, and helping members with online platforms.
- Team spirit - you work well with colleagues across departments to deliver a seamless experience for guests and support wider hotel performance goals.
- Calm under pressure - you can handle emergencies or complaints professionally and know when to escalate issues.
- Sales awareness - you\'re happy to promote offers, upsell services, and help drive member engagement and retention.
Benefits
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, with stays from £35 with a friend and breakfast included.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at Village Hotel Pub & Grill.
- 30% discount on and off shift in Village Hotel Starbucks stores.
- Excellent training and development including Rising Stars and Talent Academy programmes.
- A mobile training platform for diverse hotel training experiences and other benefits.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support mental health (Mental Health first aiders and up to 2 mental health days annually).
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme for support and counselling.
- Flexible working hours, a fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes and Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our employees and local communities.
- Enhanced maternity and paternity benefits and pay, Company Pension scheme, Life Insurance.
- T&Cs apply based on your contract. All offers are subject to a successful DBS check in this role.
About Company
Village Hotel Wirral is located in Bromborough and close to Liverpool, Chester and North Wales. Our hotel is one mile from Port Sunlight train station, with a regular rail service into Liverpool and Chester. The Wirral is known for championship golf, sailing, and nearby attractions including Chester Zoo and the Blue Planet Aquarium.