Finance System Support Accountant

Systems Accountants; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading organization in the finance sector is currently seeking a Finance Systems Support Accountant for a 9–12 month contract in Greater London. This role involves providing business-as-usual support across multiple finance systems, ensuring smooth operational processes, and assisting with user management and training. The ideal candidate will have experience with finance systems, particularly Access and Proactis, and will have excellent troubleshooting and communication skills. The position requires a strong understanding of financial processes and SQL reporting capabilities.

Qualifications

• Strong understanding of finance systems and processes.
• Experience with Access Dimensions and Proactis is highly desirable.
• Ability to troubleshoot and resolve system issues effectively.
• Familiarity with SQL reporting and data analytics is advantageous.
• Excellent communication and training skills.

Responsibilities

• Support and maintain finance systems including Access and Proactis.
• Handle user creation and access management.
• Deliver user training and onboarding sessions.
• Act as the first point of contact for staff queries.
• Develop SQL reports to support team insights.

Skills

Understanding of finance systems and processes

User training skills

Troubleshooting abilities

SQL reporting capabilities

Tools

Access Dimensions

Proactis

Job description

Finance Systems Support Accountant

London, Full time (office 3x per week)

9–12 month contract

Role Overview

SystemsAccountants is currently working with a leading organisation in their field looking to bring on a Finance Systems Support Accountant to provide BAU-focused support on a temporary basis during an exciting time for the organisation. The Finance Systems Support Accountant will provide operational and technical support across multiple finance systems, ensuring smooth day‑to‑day processes and assisting with user management, training, and reporting. This role is critical for maintaining system integrity and supporting system‑related tasks including user creation, training, first‑line support, and other routine finance checks and tasks.

Key Responsibilities

System Support:

• Supporting and maintaining finance systems including Access (Workspace, Dimensions, Focalpoint, Expenses, LMS), Proactis, GoCardless, and Airwallex.

User Management:

• Handle user creation and access management.
• Deliver user training and onboarding sessions.

First‑Line Support:

• Act as the first point of contact for staff queries.
• Manage communication with system support teams and portals, encouraging self‑service ticket raising (especially for Proactis).

Assist with routine finance tasks such as, but not limited to:

• Managing deposits on TDS.
• Trial Balance reconciliations.
• Posting journals.

Reporting & Analytics:

• Develop SQL reports using Access Data Engine and Analytics tools to support team insights.

Role Requirements

• Strong understanding of finance systems and processes.
• Experience with Access Dimensions and Proactis is highly desirable.
• Ability to troubleshoot and resolve system issues effectively.
• Familiarity with SQL reporting and data analytics (advantageous).
• Excellent communication and training skills.