Field Window & Door Service Engineer — Van + 31 Holidays

Anglian; Peterborough; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Van for business use only

31 days holiday + birthday off

Health and well-being benefits

Job summary

Anglian Window and Door Engineers are sought to service and install Anglian products with a focus on first-time-right fixes. You will travel to customer homes, diagnose faults, and perform maintenance under warranty while delivering exceptional service.

You will be supported by tools and a company van, with a strong emphasis on customer care, reliability, and professional workmanship. A full driving licence and flexibility are essential.

Qualifications

• Experience in uPVC installation and maintenance or equivalent qualification.
• Strong customer service experience in a client-facing role.
• Ability to work independently in a field-based role.
• Willingness to travel and flexibility within the week.
• Good time management and organisational skills.
• Excellent communication skills.
• Full UK driving licence.

Responsibilities

• Visit customer homes to identify faults and take corrective action under warranty and quality standards.
• Demonstrate correct product care to customers.
• Provide high level of service with a customer-focused approach.
• Complete service calls on schedule using Right First Time principles to reduce cancellations.
• Accurately and promptly complete paperwork and update PDA records.

Skills

uPVC installation

Customer service

Self-motivation

Willing to travel

Time management

Communication skills

Full driving licence

Education

Relevant qualification

Job description

Anglian Window and Door Engineers are sought to service and install Anglian products with a focus on first-time-right fixes. You will travel to customer homes, diagnose faults, and perform maintenance under warranty while delivering exceptional service.

You will be supported by tools and a company van, with a strong emphasis on customer care, reliability, and professional workmanship. A full driving licence and flexibility are essential.