Field uPVC Service Engineer - Right-First-Time Pro

Anglian

Ely

On-site

GBP 28,000 - 38,000

Full time

7 days ago
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Benefits offered by this job

Performance bonus
Company van
Holiday entitlement
Birthday off
Volunteer time off
Health benefits
Cycle to work
24h doctor access

Job summary

Anglian is seeking an experienced Window and Door Engineer to install, maintain and service our uPVC products in customers’ homes across the region. You will carry out repairs, demonstrate product care and ensure work is completed to our Right First Time standards.

You will need a full driving licence, be comfortable travelling to customer sites, and work independently in a field-based role. We provide a van, PDA, mobile and tools, plus a competitive salary and bonus scheme, 31–33 days holiday

Qualifications

  • Experience in uPVC installation and maintenance or a relevant qualification.
  • Excellent customer service in a customer-facing role.
  • Ability to work on own initiative in a standalone field role.
  • Full driving licence and willingness to travel.
  • Strong time management and communication skills.

Responsibilities

  • Visit customer homes to identify faults and perform repairs per warranty and quality standards.
  • Demonstrate correct product care to customers.
  • Provide high levels of service and be customer-focused.
  • Complete service calls on schedule using Right First Time approach.
  • Accurately complete paperwork and update PDA records.

Skills

Customer service
Communication
Time management
Self-motivation
Driving licence
Willing to travel

Education

uPVC installation qualification

Job description

Anglian is seeking an experienced Window and Door Engineer to install, maintain and service our uPVC products in customers’ homes across the region. You will carry out repairs, demonstrate product care and ensure work is completed to our Right First Time standards.

You will need a full driving licence, be comfortable travelling to customer sites, and work independently in a field-based role. We provide a van, PDA, mobile and tools, plus a competitive salary and bonus scheme, 31–33 days holiday

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