Field Technician - Smart Parcel Lockers Installations

Strategy Recruitment Solutions; East Midlands; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Full product training

Job summary

Strategy Recruitment Solutions is seeking a Field Service Engineer to install, commission and maintain smart parcel locker units across the UK. You’ll work on site at customer locations, diagnosing faults and ensuring go-live readiness.

The role covers pre-install surveys, live installations, preventative maintenance and firmware updates, with travel within your region and full product training provided.

Qualifications

• Experience in field service, installation, or maintenance roles involving physical and connected equipment.
• Strong practical and mechanical aptitude with a logical fault-finding approach.
• Full UK driving licence and willingness to travel within your region.
• Comfortable working independently in a field-based role.

Responsibilities

• Install parcel locker units at customer sites
• Conduct pre-installation site surveys to confirm location suitability, access, and ground conditions
• Position, secure, and commission lockers so they are live and operational
• Carry out system checks, functional testing, and go-live sign-off
• Diagnose and repair mechanical, electrical, or connectivity faults on site
• Perform preventative maintenance and routine inspections on live lockers
• Support firmware or product updates in the field
• Respond to escalated faults or repeat issues
• Work alongside subcontractors or delivery partners during larger regional rollouts
• Accurately document installations, maintenance activity, and fixes
• Represent the business professionally on retail, landlord, and public-facing sites

Skills

Field service experience

Mechanical aptitude

Independent worker

IoT systems understanding

Job description

Strategy Recruitment Solutions is seeking a Field Service Engineer to install, commission and maintain smart parcel locker units across the UK. You’ll work on site at customer locations, diagnosing faults and ensuring go-live readiness.

The role covers pre-install surveys, live installations, preventative maintenance and firmware updates, with travel within your region and full product training provided.