Field Service Engineer - Parcel Locker Systems

InPost UK; Willenhall; In loco; GBP 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Enhanced Annual Leave

26 Days Plus the Option to Buy More

AXA Health Care

Enhanced Parental Leave

Rail Loan

Volunteering Days

Descrizione del lavoro

InPost UK is seeking a hands-on Field Service Engineer to repair parcel lockers on client sites and support maintenance, software configuration and quality control. You’ll travel across the UK with a company van, perform break-fix tasks, and train staff and subcontractors.

You will diagnose faults, perform hardware/software upgrades, document repairs, and help develop new locker solutions. Occasional visits to Hemel Hempstead base and travel within the Birmingham area are expected.

Competenze

• You will need similar experience in a Field service technical engineering role on electrical/mechanical equipment and be proficient in the use of hand tools and diagnostic tools (multimeter).
• Proficiency in diagnosing and repairing equipment, with experience in software configuration and firmware updates.
• Strong analytical and troubleshooting skills for resolving complex technical issues.
• Excellent verbal and written communication skills, with the ability to provide technical training
• Ability to manage tasks efficiently, ensuring quality and meeting deadlines across multiple markets.
• High accuracy in quality control and documentation updates.
• Experience working with diverse teams, including international subcontractors and internal staff.
• Flexibility to travel for service and training activities both in the UK and occasionally internationally.
• Familiarity with parcel locker or similar systems, electromechanical devices, and organisational IT tools.
• Effective time management and the ability to handle tools and components responsibly.

Mansioni

• Diagnosing and repairing faults and malfunctions of parcel locker machines (APMs) on site, ensuring minimal downtime and optimal performance.
• Maintenance and modernisation of parcel locker machines, including implementing hardware and software upgrades to enhance reliability and efficiency.
• Diagnostics, reconfiguration, and installation of computer software or firmware for computer, electronic, and electromechanical equipment, ensuring compatibility and security compliance.
• Processing and reporting on assigned repairs using communication channels utilised within the organisation
• Managing tools and components for parcel locker machines.
• Handling systems for managing personnel-related matters.
• Quality control of work performed by internal employees and subcontractors ensuring adherence to technical standards, contractual agreements, and company guidelines
• Providing technical and substantive support to employees and subcontractors (including international ones) via communication and IT channels used within the company.
• Participating in the development of solutions for new types of parcel locker machines.
• Preparing and updating technical manuals and documentation.

Conoscenze

Field service

Electrical

Mechanical

Diagnostics

Troubleshooting

Software configuration

Firmware updates

Strumenti

Multimeter

Hand tools

Descrizione del lavoro

InPost UK is seeking a hands-on Field Service Engineer to repair parcel lockers on client sites and support maintenance, software configuration and quality control. You’ll travel across the UK with a company van, perform break-fix tasks, and train staff and subcontractors.

You will diagnose faults, perform hardware/software upgrades, document repairs, and help develop new locker solutions. Occasional visits to Hemel Hempstead base and travel within the Birmingham area are expected.