Parcel Locker Field Service Engineer – On-site Repairs

InPost UK; Gloucester; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Enhanced Annual Leave

26 Days Holiday

Health Care (AXA)

Enhanced Parental Leave

Rail Loan

Volunteering Days

Job summary

InPost UK is seeking a hands-on Field Service Engineer to repair parcel lockers on client sites, handling break-fix, maintenance, software configuration, quality control, and providing technical training to staff and subcontractors. The role supports rapid scaling and international projects.

The ideal candidate will have field service experience on electrical/mechanical equipment, be proficient with hand tools and a multimeter, travel as needed, and be comfortable working across the UK and with

Qualifications

• Experience in field service engineering for electrical/mechanical equipment.
• Proficient with hand tools and diagnostic tools (multimeter).
• Strong analytical and troubleshooting skills.
• Excellent verbal and written communication, with ability to train others.
• Ability to manage tasks across multiple markets with quality and deadlines.
• High accuracy in quality control and documentation.
• Experience with international teams and subcontractors.
• Willingness to travel UK and internationally.
• Familiarity with parcel locker systems and IT tools.

Responsibilities

• Diagnose and repair faults of parcel locker machines on site, ensuring minimal downtime.
• Maintain and modernise lockers with hardware and software upgrades.
• Configure and install software/firmware for equipment, ensuring security compliance.
• Report repairs using internal communication channels.
• Manage tools and components for lockers.
• Provide technical support and training to employees and subcontractors.
• Develop solutions for new locker types and prepare technical manuals.

Skills

Field service experience

Electrical & mechanical

Diagnostics & repair

Software configuration

Firmware updates

Troubleshooting

Training delivery

Tools

Multimeter

Job description

InPost UK is seeking a hands-on Field Service Engineer to repair parcel lockers on client sites, handling break-fix, maintenance, software configuration, quality control, and providing technical training to staff and subcontractors. The role supports rapid scaling and international projects.

The ideal candidate will have field service experience on electrical/mechanical equipment, be proficient with hand tools and a multimeter, travel as needed, and be comfortable working across the UK and with