Parcel Locker Field Service Engineer – UK (On-site & Training)

InPost UK; Gloucester, Cheltenham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Enhanced Annual Leave

26 Days Plus the Option to Buy Add'l <

More time for you to relax, explore, &

Stay healthy and happy with our health

Enhanced Parental Leave

We support you during family moments.

Commute with ease! annual season tkt,

Take a paid day to make a difference

Job summary

InPost UK is seeking a Field Service Engineer to join our Network Health team in the Gloucester/Cheltenham area. This hands-on role will repair parcel lockers on client sites, perform maintenance, and provide technical support and training to employees and subcontractors.

You will diagnose faults, upgrade hardware and software, and develop solutions for new locker types. Occasional travel across the UK and international trips may be required; a company van is provided for business use.

Qualifications

• Experience in field service engineering on electrical/mechanical equipment.
• Strong problem-solving and diagnostic skills.
• Excellent verbal and written communication; capable of training others.

Responsibilities

• Diagnose and repair faults on parcel locker machines on site.
• Maintenance and upgrades of hardware and software.
• Configure software/firmware and ensure security compliance.
• Report repairs using internal channels.
• Manage tools and components for lockers.
• Provide technical support to staff and subcontractors.
• Contribute to development of new locker solutions.
• Prepare and update technical manuals and documentation.

Skills

Field service

Troubleshooting

Software configuration

Firmware updates

Training delivery

Electro-mechanical

Travel readiness

Tools

Diagnostic tools

Multimeter

Job description

InPost UK is seeking a Field Service Engineer to join our Network Health team in the Gloucester/Cheltenham area. This hands-on role will repair parcel lockers on client sites, perform maintenance, and provide technical support and training to employees and subcontractors.

You will diagnose faults, upgrade hardware and software, and develop solutions for new locker types. Occasional travel across the UK and international trips may be required; a company van is provided for business use.