Field Service Engineer - Parcel Locker Tech (UK)

InPost UK; Oxford; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Enhanced Annual Leave

26 Days Plus the Option to Buy/Add'l

AXA Health Care

Volunteering Days

Job summary

InPost UK is seeking a hands-on Field Service Engineer to repair parcel lockers on client sites, with tasks including break-fix, maintenance, software configuration, quality control, and training employees and subcontractors. You’ll contribute to developing new solutions and maintaining technical documentation while covering a patch area around Oxford.

The role requires travel within the UK and occasional international work, with a provided company van for business use and an 8:30–17:30, 40-hour

Qualifications

• Experience in field service on electrical/mechanical equipment.
• Proficiency with hand tools and diagnostic tools (multimeter).
• Ability to diagnose and repair equipment with software configuration and firmware updates.
• Strong analytical and troubleshooting skills for complex technical issues.

Responsibilities

• Diagnosing and repairing faults and malfunctions of parcel locker machines (APMs) on site, ensuring minimal downtime and optimal performance.
• Maintenance and modernisation of parcel locker machines, including hardware and software upgrades to enhance reliability and efficiency.
• Diagnostics, reconfiguration, and installation of computer software or firmware for computer, electronic, and electromechanical equipment, ensuring compatibility and security compliance.
• Processing and reporting on assigned repairs using communication channels utilised within the organisation.
• Managing tools and components for parcel locker machines.
• Handling systems for managing personnel-related matters.
• Quality control of work performed by internal employees and subcontractors ensuring adherence to technical standards, contractual agreements, and company guidelines.
• Providing technical and substantive support to employees and subcontractors (including international ones) via communication and IT channels used within the company.
• Participating in the development of solutions for new types of parcel locker machines.
• Preparing and updating technical manuals and documentation.

Skills

Field service engineering

Electrical repair

Mechanical repair

Software configuration

Firmware updates

Diagnostics & troubleshooting

Technical training

Job description

InPost UK is seeking a hands-on Field Service Engineer to repair parcel lockers on client sites, with tasks including break-fix, maintenance, software configuration, quality control, and training employees and subcontractors. You’ll contribute to developing new solutions and maintaining technical documentation while covering a patch area around Oxford.

The role requires travel within the UK and occasional international work, with a provided company van for business use and an 8:30–17:30, 40-hour