Field Service Technician – Parcel Locker Systems (Surrey)

InPost UK; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Enhanced Annual Leave

26 Days + Buy Additional Days

Health insurance

Enhanced Parental Leave

Rail Loan

Volunteering Days

Job summary

InPost UK is seeking a hands-on Field Service Engineer to join our Network Health team, focusing on Surrey. You will repair parcel lockers on client sites, perform break-fix, maintenance, software configuration and provide technical support.

Based in or near Surrey (with Hemel Hempstead office visits), you’ll diagnose faults, implement upgrades, and contribute to documentation and new solutions, while training employees and subcontractors as needed. 40-hour week, company van provided.

Qualifications

• Experience in field service on electrical/mechanical equipment.
• Proficient with hand and diagnostic tools (multimeter).
• On-site repair and maintenance experience.

Responsibilities

• Diagnose and repair faults on parcel locker machines on site.
• Maintain and modernise lockers with hardware/software upgrades.
• Install and reconfigure computer software/firmware.
• Report repairs using internal channels.
• Manage tools and components for lockers.
• Support subcontractors and staff with technical training.
• Develop solutions for new locker types.
• Prepare and update technical manuals and documentation.

Skills

Field service experience

Electrical/Mechanical

Diagnostic tools

Hand tools

On-site repair

Tools

Multimeter

Job description

InPost UK is seeking a hands-on Field Service Engineer to join our Network Health team, focusing on Surrey. You will repair parcel lockers on client sites, perform break-fix, maintenance, software configuration and provide technical support.

Based in or near Surrey (with Hemel Hempstead office visits), you’ll diagnose faults, implement upgrades, and contribute to documentation and new solutions, while training employees and subcontractors as needed. 40-hour week, company van provided.