Field Service Engineer – Parcel Locker Specialist (UK)

InPost Ltd.

Chester

Hybrid

GBP 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Enhanced Annual Leave
26 Days Plus the Option to Buy Add. S
AXA Health Care
Enhanced Parental Leave
Rail Loan
Volunteering Days

Job summary

InPost Ltd. is seeking a hands-on Field Service Engineer to repair our parcel lockers on client sites across the UK, including maintenance, software configuration, and training for employees and subcontractors.

The role involves on-site fault diagnosis, hardware/software upgrades, documentation, and occasional travel within the UK and internationally; you'll work with international teams and travel when needed.

Qualifications

  • Experience in field service technical engineering on electrical/mechanical equipment.
  • Proficient in use of hand tools and diagnostic tools (multimeter).
  • Able to diagnose and repair equipment and configure software/firmware.

Responsibilities

  • Diagnose and repair faults of parcel locker machines on site to minimise downtime.
  • Maintain and modernise parcel locker machines with hardware/software upgrades.
  • Diagnose, reconfigure and install software/firmware for equipment.
  • Process and report repairs using internal communication channels.
  • Manage tools and components for parcel locker machines.
  • Handle systems for managing personnel-related matters.
  • Quality control of work by internal staff and subcontractors to standards.
  • Provide technical and substantive support to employees and subcontractors, including international ones.
  • Participate in developing solutions for new parcel locker types.
  • Prepare and update technical manuals and documentation.

Skills

Field service engineering
Electrical/Mechanical equipment
Diagnostic tools

Tools

Hand tools
Diagnostic tools (multimeter)

Job description

InPost Ltd. is seeking a hands-on Field Service Engineer to repair our parcel lockers on client sites across the UK, including maintenance, software configuration, and training for employees and subcontractors.

The role involves on-site fault diagnosis, hardware/software upgrades, documentation, and occasional travel within the UK and internationally; you'll work with international teams and travel when needed.

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