FIeld Service Technician

Tiger Resourcing Group; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading equipment maintenance company in the United Kingdom is seeking an experienced ITS Field Service Technician. You will be responsible for the maintenance and repair of client equipment, conducting fault diagnosis, and providing essential support to the Field Services Team Leader. Candidates should have proven experience in maintenance, basic fibre optic knowledge, and the ability to write accurate reports. This role also includes mentoring other technicians and ensuring all activities are conducted to high safety standards.

Qualifications

• Proven experience in maintaining equipment is essential.
• Basic knowledge of fibre optic is required.
• Ability to write detailed and accurate reports.

Responsibilities

• Perform maintenance and repair of client equipment.
• Conduct fault diagnosis and analysis on complex faults.
• Act as a mentor to develop other service technicians.

Skills

Proven experience in similar role

Basic fibre optic experience

Ability to write accurate reports

Experience of maintenance on modern electronic equipment

PC literate

Full Driving Licence

Education

Qualified to ONC or BTEC in Electronic Engineering or Telecommunications Engineering

Job description

ITS Field Service Technician

This role is responsible for providing maintenanceand repair of client equipment on maintained assets, including complex fault

diagnosis. Position also provides support to the Field Services Team Leader.

Essential Job Duties and Responsibilities :

Carry out routine and preventative maintenance

Attend faults and ensure the use of a logical approach to

fault finding.

Perform Fibre Optic fault diagnosis and rectification.

Provide detailed fault analysis on high priority and complex

faults when required.

Ensure all activities are performed safely and to a high

standard.

Ensure asset maintenance is reported in a timely and accurate

manner.

Ensure personal administration is completed in a timely

manner, for example timesheets and vehicle checks.

Provide support to the Maintenance Team Leader

To act as a mentor to aid in the development of other service

technicians.

Perform Workshop repairs & modifications to component

level and accurately record as required.

Minimum Job Requirements :

Skills knowledge and experience :

Essential :

Proven experience in similar role, including maintenance of

equipment

Basic fibre optic experience

Ability to write accurate reports

Hold relevant competencies to meet contractual requirements.

Experience of maintenance on modern electronic equipment.

PC literate

Full Driving Licence

Desirable :

IP systems working knowledge.

Experience of overseeing teams.

CCTV systems working knowledge.

Microsoft Office skills

Education and qualifications

Essential :

Qualified to ONC or BTEC in Electronic Engineering or

Telecommunications Engineering or an equivalent qualification.

Desirable :

C&G 2391-52 Inspection and Testing qualified.

C&G 3667-02, units 102 / 103 Fibre optic cabling / testing or

equivalent.

Relevant accreditations.

Safety related qualifications

NHSS8 accreditation

Hold G39

Hold IPAF, ASLEC approved, NRSWA units 1 to 9 qualification