Field Service Scheduler — Central Planner

Manpower UK Limited; South Cambridgeshire; On-site; GBP 24,000 - 29,000; Full time

Job summary

A recruitment agency seeks a Central Planner to coordinate schedules for Field Service Engineers in South Cambridgeshire. The role involves managing a 7-day schedule, ensuring efficient job allocation while maintaining high customer service levels. Strong attention to detail and excellent communication skills are essential, along with prior experience in planning or dispatch roles. This is a full-time position offering a starting salary of £24,392.04, which can rise to £28,151.82 annually, with Monday to Friday shifts.

Qualifications

• Experience in planning, scheduling, coordination, or dispatch role.
• Ability to manage queries, challenges, and changing priorities calmly.

Responsibilities

• Own a rolling 7-day schedule for engineers.
• Monitor service levels and engineer utilization.
• Handle calls and emails from engineers with professional communication.

Skills

Strong customer service experience

Excellent attention to detail

Clear, confident communication skills

Job description

A recruitment agency seeks a Central Planner to coordinate schedules for Field Service Engineers in South Cambridgeshire. The role involves managing a 7-day schedule, ensuring efficient job allocation while maintaining high customer service levels. Strong attention to detail and excellent communication skills are essential, along with prior experience in planning or dispatch roles. This is a full-time position offering a starting salary of £24,392.04, which can rise to £28,151.82 annually, with Monday to Friday shifts.