Field Service Manager: Lead Engineers & Drive Performance

Schneider Electric; Little London; On-site; GBP 83,000 - 125,000; Full time

Benefits offered by this job

Bonus Scheme

Pension Scheme

Employee Share Ownership Programme

Health & Wellbeing Support

Gym Flex

Internal mobility opportunities

Job summary

Schneider Electric is seeking a Field Service Manager in the United Kingdom to lead a team of experienced Field Service Engineers and drive regional performance. You will oversee day-to-day operations, safety, development, and engagement of the team, ensuring strong service delivery and customer satisfaction.

You will collaborate with Field Service Operations Manager and service delivery teams to improve efficiency, manage costs, and support growth while upholding HSE standards and customer

Qualifications

• Proven experience leading a team within field service or engineering environments.
• Strong people-management and coaching skills.
• Experience managing operational performance with KPIs.
• Excellent client-facing and communication abilities.

Responsibilities

• Lead and develop a team of Field Service Engineers to deliver high-quality service.
• Manage day-to-day performance, safety, and engagement of the team.
• Build strong relationships with key customers and drive customer satisfaction.
• Monitor KPIs and take actions to improve productivity and efficiency.
• Coordinate field engineers and subcontractors to meet service commitments.
• Support career development and succession planning within the team.

Skills

Team leadership

Field service

Customer-facing

KPI management

English communication

Driving licence

Education

Engineering qualification

Electrical qualification

Job description

Schneider Electric is seeking a Field Service Manager in the United Kingdom to lead a team of experienced Field Service Engineers and drive regional performance. You will oversee day-to-day operations, safety, development, and engagement of the team, ensuring strong service delivery and customer satisfaction.

You will collaborate with Field Service Operations Manager and service delivery teams to improve efficiency, manage costs, and support growth while upholding HSE standards and customer