Field Service Engineer – Materials Handling (Peterborough)

Guidant Global; Peterborough; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Guidant Global is seeking a Site Support Engineer to operate mainly at one Peterborough-based site with occasional visits to other local sites. The role suits hands-on engineers who value autonomy, strong customer relationships and consistent, quality service delivery.

The position emphasizes mechanical and electrical fault-finding, field service, and the ability to manage time and reports while adhering to safety standards.

Qualifications

• Solid mechanical and electrical fault-finding abilities.
• Experience in field-based or customer-facing roles.
• Full UK driving licence.

Responsibilities

• Carry out planned preventative maintenance and reactive repairs on materials handling equipment.
• Diagnose faults using electrical and mechanical skills.
• Complete service reports, documentation, and parts management.
• Deliver excellent on-site customer service as a company ambassador.
• Identify upsell opportunities and additional work where appropriate.
• Ensure full health and safety compliance at all times.

Skills

Fault finding

Diagnostics

Time management

Customer service

Communication

Problem solving

Initiative

Teamwork

Job description

Guidant Global is seeking a Site Support Engineer to operate mainly at one Peterborough-based site with occasional visits to other local sites. The role suits hands-on engineers who value autonomy, strong customer relationships and consistent, quality service delivery.

The position emphasizes mechanical and electrical fault-finding, field service, and the ability to manage time and reports while adhering to safety standards.