Site Support Engineer – Field Maintenance & Customer Care

Jungheinrich UK; Peterborough; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

EV Vehicle and Charger supplied

Job summary

Jungheinrich UK is seeking a Site Support Engineer to join our customer service engineering team in Peterborough. You will perform preventative maintenance, repair and service reporting on materials handling equipment at customer sites, working closely with the Area Service Manager to meet site performance goals.

The role requires a mechanical and electrical bias with a proven background in maintenance or service, a clean driving license, and strong communication skills to build lasting customer

Qualifications

• We are looking for mechanically and electrical biased engineers from any type of maintenance / service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers.

Responsibilities

• Preventative maintenance of materials handling and ancillary equipment
• Repair of materials handling and ancillary equipment
• Accurately complete service reports and time sheets
• Manage and control parts stock
• Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
• Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival
• Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner
• Ensure all company and customer health and safety procedures are met
• Identify sales leads for the Jungheinrich range of equipment and After Sales products
• Act as a Company Ambassador at all times
• call out and working outside of normal working hours (not exhaustive).

Job description

Jungheinrich UK is seeking a Site Support Engineer to join our customer service engineering team in Peterborough. You will perform preventative maintenance, repair and service reporting on materials handling equipment at customer sites, working closely with the Area Service Manager to meet site performance goals.

The role requires a mechanical and electrical bias with a proven background in maintenance or service, a clean driving license, and strong communication skills to build lasting customer