Site Support Engineer, Peterborough

Guidant Global; Peterborough; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Guidant Global is seeking a Site Support Engineer to operate mainly at one Peterborough-based site with occasional visits to other local sites. The role suits hands-on engineers who value autonomy, strong customer relationships and consistent, quality service delivery.

The position emphasizes mechanical and electrical fault-finding, field service, and the ability to manage time and reports while adhering to safety standards.

Qualifications

• Solid mechanical and electrical fault-finding abilities.
• Experience in field-based or customer-facing roles.
• Full UK driving licence.

Responsibilities

• Carry out planned preventative maintenance and reactive repairs on materials handling equipment.
• Diagnose faults using electrical and mechanical skills.
• Complete service reports, documentation, and parts management.
• Deliver excellent on-site customer service as a company ambassador.
• Identify upsell opportunities and additional work where appropriate.
• Ensure full health and safety compliance at all times.

Skills

Fault finding

Diagnostics

Time management

Customer service

Communication

Problem solving

Initiative

Teamwork

Job description

Site Support Engineer - Materials Handling Field-Based | Peterborough Competitive Salary + Overtime + Company Vehicle

The Opportunity

We're currently recruiting a Site Support Engineer to join a growing engineering team, supporting customers across the Peterborough region. This is a fantastic opportunity for a hands-on engineer who enjoys varied, autonomous work, building relationships with customers while maintaining high-quality service standards.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) and reactive repairs on materials handling equipment
• Diagnose faults using electrical and mechanical troubleshooting skills
• Complete accurate service reports, documentation, and parts management
• Deliver excellent customer service on-site, acting as a company ambassador
• Identify upsell opportunities and additional work where appropriate
• Ensure full health & safety compliance at all times

About You

We're looking for candidates with a strong engineering mindset and practical experience, ideally from one of the following backgrounds:

• Automotive / Vehicle Technician
• HGV / Plant / Forklift Engineering
• Agricultural or Military Engineering

You'll also have:

• Solid mechanical and electrical fault-finding skills
• Experience working in a field-based or customer-facing role
• The ability to work independently and manage your own schedule
• A full UK driving licence

What's in It for You

• 80% of this role will be based at one customer site, with the other 20% being spread across other sites in Peterborough
• Competitive base salary + overtime paid at enhanced rates
• Company vehicle (fully equipped)
• Ongoing training and development opportunities
• Stable, long-term career in a high-demand engineering sector
• Supportive team environment with strong progression potential

Key Skills

• Fault finding & diagnostics
• Time management & organisation
• Customer service & communication
• Problem-solving
• Initiative & teamwork