Site Engineer - Ellesmere Port

Jungheinrich; Ellesmere Port; On-site; GBP 36,000 - 48,000; Full time

Job summary

Jungheinrich in Ellesmere Port is seeking a Site Engineer to join our service team, responsible for repair and preventative maintenance of materials handling and ancillary equipment on site.

You will be a key technical representative on site, ensuring equipment reliability and excellent service delivery while supporting the Area Service Manager and maintaining strong customer relationships.

Qualifications

• Candidates should have mechanical and/or electrical engineering experience.
• Full UK driving licence.
• Experience in a customer-facing role.
• Ability to work independently and unsupervised.
• Proactive, professional approach with problem-solving skills.

Responsibilities

• Carry out preventative maintenance on materials handling and ancillary equipment.
• Diagnose faults and complete repairs efficiently and safely.
• Accurately complete service reports and timesheets.
• Manage and control parts stock on site.
• Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements.
• Liaise with the After Sales Office to provide customers with accurate repair updates and ETAs.
• Identify and communicate chargeable follow-up work, completing it in a timely manner.
• Ensure all company and customer health & safety procedures are strictly followed.
• Identify and pass on sales leads for equipment and After Sales products.
• Act as a Company Ambassador at all times.

Skills

Mechanical

Electrical

Job description

Site Engineer

Location: Ellesmere Port

About the Role

We are looking for a Site Engineer to join our service team in Ellesmere Port, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery.
You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships.

Key Responsibilities

• Carry out preventative maintenance on materials handling and ancillary equipment
• Diagnose faults and complete repairs efficiently and safely
• Accurately complete service reports and timesheets
• Manage and control parts stock on site
• Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements
• Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs
• Identify and communicate chargeable follow‑up work, completing it in a timely manner
• Ensure all company and customer health & safety procedures are strictly followed
• Identify and pass on sales leads for equipment and After Sales products
• Act as a Company Ambassador at all times

You may occasionally be required to participate in call‑out duties and work outside normal hours, as directed by the Area Service Manager.

About You

We're keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including:

• Automotive Technicians
• HGV Engineers
• Mobile Plant Engineers
• Forklift Engineers
• Ex-Forces / Military Vehicle Engineers

You will also have:

• A full UK driving licence
• A good general level of education
• Experience in a customer-facing role
• The ability to work independently and unsupervised
• A proactive, professional approach with strong problem-solving skills

Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.